Shehani Gunasena
Rancho Santa Margarita, CA 92688
*******.********@*****.***
OBJECTIVE Seeking an administrative assistant position in a company that values attention to detail, organization, and an exceptional work ethic
EDUCATION B.A., Psychology, September 2003, University of California, Santa Barbara, Santa Barbara, CA
WORK EXPERIENCE
Manager, San Juan Montessori, San Juan Capistrano, CA, Sep 2005 – Present
• Develop and maintain client relationships at all levels, from parents to school-related personnel
• Budget and monitor the general business account and individual client accounts
• Supervise staff and delegate duties based upon strengths and weaknesses
• Continually illustrate excellent communication and strong interpersonal skills
• Display time management skills, routinely working under deadlines
Administrative Assistant, Orange County Urology Associates, Mission Viejo, CA, Jan 2004 – Aug 2005
• Proved ability to relay information accurately to others
• Demonstrated discretion, proper judgment and the ability to work independently in a high-energy environment
• Developed knowledge of medical terminology and insurance policies
• Effectively maintained patient flow under limited supervision and provided quality service to patients
• Fostered amiability with patients, doctors, and pharmaceutical sales representatives
Physical Therapy Aide, Fitness Aquatics & Sports Physical Therapy, Santa Barbara, CA, Feb 2002 – Jun 2003
• Gained hands-on experience in physical therapy treatments
• Assisted physical therapist in providing treatments which: improve patient mobility, relieve pain, and prevent or lessen physical disabilities of patients
• Proved ability to be well-organized and detail oriented
Sales Associate, Nordstrom, Santa Barbara, CA, Apr 2001 – Feb 2002
• Experienced a variety of work environments such as customer interactions and leadership responsibilities coupled with receiving mentoring and training in the world of fashion sales
• Built lasting relationships with customers by contacting them to follow up on purchases, suggest new merchandise and remind them of upcoming events
• Earned a reputation as a trusted and friendly sales associate promoting clothing lines to meet established store goals
• Demonstrated high-level selling skills, drive for results
• Thrived in a high-energy, commissioned sales environment and team environment
• Gained knowledge and experience in offering quality service to the client in a professional, corporate environment with limited supervision
References available upon request