Engineer Pvt Ltd
Resume:
PERSONAL DETAILS:
Name:
Husain Ronaque
Present Address:
A-206 Shiv Krupa Apt.,
opp. Garib niwas masjid,
Mumbra, Mumbai.
Mobile:
E-Mail:
**********@*****.**.**
OR
*******.*******@*****.***
Date of Birth:
21st June 1985
Sex: Male
Nationality: Indian
Marital Status: Un-married.
Linguistic Proficiency:
Hindi,
English,
Objective
To be an integral part of the esteemed organization, for personal as well as professional growth.
Experience Summary
Over 4.5 year of experience in IT / Service Industry in the key areas like Windows Servers 2003 & 2008 / Networking Troubleshooting, Development & Customer Management.
Professional Associations
Currently working with
Capita India Pvt Ltd. as Remote Infra Management Er.
Mumbai
Assignments handled and Responsibilities
Key role to provide remote infrastructure support for the UK clients for the server OS 2008 and 2003, which consist of major of Change Request.
Support Active Directory User & Servers on Server 2008 and 2003.
Supporting and sustaining Windows servers operations.
Managing schedule server backups and daily logs.
Managing remote installation (LanDesk Managment) tool for unattended installations.
Incident Management, Problem Management and Change Management.
Previous Engagements:
2. Stellent Solutions Pvt. Ltd. as System Er. (Indore)
From Sept 2010 – Mar 2011
Assignments handled and Responsibilities
Support Active Directory, Server, User & Computer
AD’s and domain configuration, DNS and DHCP.
Installing and testing various applications on Development and Production servers.
Management of Antivirus across the domain
Print servers, file sharing, Installation of Drivers. Application tools for performance monitoring issues.
Monitoring of Backup jobs and scheduling them.
Supporting and sustaining Windows servers operations.
Creating automated configuration scripts for Mapping Different department shares.
Managing schedule server backups and daily logs
Deploying Patches on 2003 and 2008 server.
Configuring and maintaining and 2003 terminal server.
Doing root cause analysis for sudden incidents.
Creating mailboxes for the user, managing and troubleshooting for the errors.
Created and documented process for deploying Virtual machines on VMware.
3. Wipro InfoTech:
From August 2008 To May 2010.
Assignments handled and Responsibilities
Designation: DATA Center Operator.
Client Site Name:
Credit- Suisse Business Analytics Ltd.
Support Active Directory User & Servers.
Supporting and sustaining 25 Windows servers operations in the Credit Suisse, Mumbai KPO. Datacenters.
Created and documented process for deploying Virtual machines on VMware.
Created automated configuration scripts for Mapping Different department shares.
Deploying Patches on 2003 server
Configuring and maintaining and 2003 terminal server.
Creating Backup Jobs policies and scheduling them on VERITAS Net Backup 6.0 Software.
Handling Daily and Weekly backup via Net Backup.
Restoring user data from Backup tapes.
LTO Tapes Movement and Maintenance.
Raising different change request for various servers’ hardware changes.
Periodically maintaining the NAS volumes.
Monitoring Backup for EMC SAN and NAS
Escalating call related to EMC (Storage) to vendor.
Doing root cause analysis for sudden incidents.
Assignments handled and Responsibilities
Providing Server L1 Support.
Client Site Name:
Capita Offshore Services PVT. LTD
Support Active Directory User & Computer
AD’s and domain configuration, DNS and DHCP.
Creation of User ID’s on Citrix platform and providing them with relevant access rights on published applications.
Installing various applications on remote citrix servers.
Changing the antivirus frame package as per operations requirement.
EPO server management with McAfee.
Print servers, file sharing, Installation of Drivers. Application tools for performance monitoring issues.
Monitoring of Backup jobs and scheduling them.
Helpdesk Administration
Call Analysis & Escalation.
Vendor Co-ordination and Management.
Work Experience:
1. Wipro Infotech:
Working with Wipro Infotech as Retainer.
Designation: Windows Server Administrator.
Duration: Aug 2008 – May 2010.
2. IT source Pvt Ltd:
A franchisee partner for Wipro.
Designation: Desktop Engineer.
Duration: July 2007- Aug 2008.
Job Description: Handling calls related with Desktops, Printers, Network
3. Technocraft Systems & Solutions:
IT service provider
Designation: Senior Support Field Engineer.
Time: April 2006- May 2007.
Job Profile: To support corporate customers like LVMH (Louis Vuitton and Moet Hennessy).
The calls include issues related to Desktops, Network (Workgroups), Printers and various other windows servers (Mail, print etc).
Academic Qualifications
TY Bcom from the Vikram University with 59%.
HSC with CBSE Board with 59%.
SSC with CBSE Board with 55%.
Achievements:
1. Twice been awarded as a “Best Individual in Support” for IT by client (Capita India Pvt Ltd).
I hereby declare that all above given information is true to the best of my knowledge.
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