Sales Real Estate

MARTHA PALMER

**** *. ********* **, **********, Colorado 80015, 720-***-****, ***********@*******.***

PERSONAL STATEMENT

Award winning, dynamic, result-driven proven producer with a 15+ year record of achievement and demonstrated success driving multimillion dollar in property sales while providing visionary sales leadership in a highly competitive market. Solid track record, tenacious in building new business, securing customer loyalty and forging strong partnerships with external business partners. Exceptional mentor and coach, combine business acumen with innate leadership abilities to recruit, build and retain top-performing sales team. Establishes a professional work environment based on respect.

OBJECTIVE

Seeking a position with an organization where my demonstrated skills in sales, marketing, and administration can be translated into improvement growth and profitability for the organization and will offer me a stable and positive atmosphere which will inspire me to enhance and therefore to innovate the work culture for the betterment of all parties concerned.

WORK EXPERIENCE

Real Estate Broker / Managing Broker / (June 1994 – Present)

Independent Contractor

Martha Palmer, Centennial, CO

Self employed real estate professional responsible for all aspects of the business from the start up of a new office, to the managing of the current sales force. Currently responsible for the independent operation of personal book of business and sales.

• In charge of all aspects of business from marketing to balancing the books.

• Established Policy and Procedure Manual and required forms for previous offices.

• Trained new employees in office requirements and sales techniques.

• Public Speaker at Home Buyer, Investor and Seller Seminars.

• Prepare materials for Home Buyer, Investors and Seller Seminars.

• Assist Buyers with research and location of properties that suit their goals and needs.

• Assist Sellers with the sale of their home, Foreclosure Avoidance and presentation of their properties.

• Negotiate with Lending Institutions on Short Sale Listings and Contracts.

• Provide property management services and consultation.

• Market property listings and business services thru various sources including social media websites.

• Manage and Schedule appointments.

• Coordinate and act as a liaison between brokers, lenders, buyers, sellers and title companies.

• Time, Date and Content management of each Contract.

Customer Care Consultant (Oct 2007 – March 2008)

Arrow Electronics, Englewood, CO

Customer Care representative with global electronics distributor.

• Assist multi-million dollar customers with product returns and defective items.

• Research and coordinate with accounts payable department to ensure clients receive their credits due.

• Maintain deadlines and prepare reports for management.

Sales Consultant (July 2007 To Oct 2007)

Shortline Automotive, Aurora, CO

Sales Consultant with the Hyundai and Suzuki sales showroom.

• Work with buyers determining which products best suit their needs and wants.

• Research and answer the client's questions.

• Send follow up correspondence as appropriate.

• Attained and exceed company and individual sales goals.

Caregiver (Jan 2004 To April 2007)

Rebecca Bouquet, Centennial, CO

Full Time caregiver for elderly woman with Alzheimer's Disease.

• Assist with feeding, bathing and dressing.

• Prepare healthy meals that meet ever changing dietary needs.

• Create daily activities to stimulate and entertain the patients mind.

• Provide physical therapy to promote physical well being.

• Administer medications as needed.

• Run errands and provide transportation to all appointments.

• Perform all household chores.

• Full time - 24 hour care given from September 2006 to April 2007.

Loan Counselor (Sept 2005 To Sept 2006)

Pulte Mortgage, Englewood, Colorado

Perform sales and production functions related to meeting the financing needs of loan applicants through consideration of all available product options within prescribed performance standards.

• Execute against published MAC process model regarding communication standards, cycle times,

partnering with Pulte Homes and other PMC departments.

• Assist customers in the selection of loan product and securing loan approval.

• Review rate lock parameters with customers and provides rate information.

• Prepare and distribute all Federal and State disclosures for product selected.

• Review files for compliance.

• Assist in the development of alternative scenarios to ensure loan approval.

• Develop benefit statements to assist in the delivery of counter-offers, rate negotiations and product

explanations.

• Respond to all customer inquiries.

• Maintain a backlog of over 100 loans.

• Provide guidance to peers and junior staff.

On Site Community Sales Manager/ (Sept 1996 To Nov 1998)

Assistant Marketing & Product Development Director

Holiday Homes, Aurora, Colorado

In Charge of sales office at Holiday Homes and assisted with marketing and product development.

• Train and Supervise Sales Hostesses.

• Assist all clients and potential clients with purchasing homes by answering all their questions.

• Pre-qualifying potential home buyers.

• Prepare comparative market analysis of potential home buyer's current home.

• Assist with design center options and upgrades.

• Choose options and upgrades in Speculative Inventory homes and in new model homes.

• Follow up on registered customer database.

• Deliver marketing materials to target markets.

• Worked closely with the president of the company on the new models for upcoming projects.

• Evaluated the target markets including market needs and wants.

• Evaluated the predicted market conditions for the expected start and completion of the new projects.

• Locate and review floor plans for new models.

EDUCATION / CLASSES

Colorado Life and Health Insurance Producer, Insurance Education Network, 2005

Jones Real Estate School, Employing Broker License, 2004

Real Estate Classes, Emily Griffith Opportunity School, 1994

3 years of Hospitality Management courses (1 year left plus internship) and 1 year of Computer Management Science courses, Metropolitan State College, 1987-1992

High School Diploma, Denver South High School, 1986

CERTIFICATIONS / LICENSES

Life and Health Insurance Producer License, 2005

Real Estate Employing Broker License, 2004

Real Estate Sales Broker License, 1998

Real Estate Salesperson License, 1994

COMPUTER SKILLS

Windows, Microsoft Works, Microsoft Word, Excel, Microsoft Publisher, Microsoft Money, Power Point, YARDI, Lotus, WordPerfect, Calyx/Point, QUES, RealFa$t, Corel Print Office, PrintMaster, Print Artist, Microsoft Picture It, Google Mail, MLS, MYMLS, Virtual Office, PDC, E-mail, Internet Explorer. I also can operate a fax machine, copier, printer, digital camera, and a scanner

AWARDS / COMMUNITY SERVICES

Member of the Jefferson County Association of Realtors 2004 - 2005

Member of IRES 2004 - 2005

Member of the Aurora Board of Realtors 1994 -2002, 2009

Parent Volunteer for the Junior Denver Bronco Cheerleaders 1999-2005

Volunteer for the Denver Zoo 2000 -2003

Volunteered four years for the March of Dimes Haunted House

Re/Max Presidents Club award in 1995, 1999 & 2000

Re/Max Executive Club award in 1998, 2001 & 2004

Exceptional Customer Service Award from Pulte Jan-June 2006

Member of the Young Professionals Alzheimer’s Awareness of Colorado

2nd highest salesperson For Shortline Hyundai/Suzuki August 2007

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