Sophia A. Gonzalez
Lake Peekskill, NY 10537
(917)- 808-0099
***************@*****.***
Summary of Qualifications
● Able to work in a fast-paced setting, under tight deadlines.
● Excellent phone manner, relate well with clients.
● Extremely dependable, conscientious, and detail-oriented.
● Computer knowledge: Microsoft Word, PowerPoint, Excel, Outlook
OFFICE SKILLS
-Typing/Word Processing, 65 wpm -Appointment Scheduling -Cash Management
-Speedwriting, 80 wpm -Multi-Line Phone Systems -Open Table Trained
OFFICE ADMINISTRATION AND PLANNING
● Appointment setting for Sofrito Inc.
● Event Planning for Sofrito Inc.
● Maintaining office (supplies, equipment, cleanliness)
RECORD KEEPING, CASH MANAGEMENT, AND CORRESPONDENCE
● Handling cash and credit transactions with customers for Sofrito Inc.
● Handling cash and credit transactions for Lambros Shell
● Organize, update, and file documentation for Sofrito Inc.
● Photocopying/Faxing for Sofrito Inc.
TELEPHONE AND COMMUNICATIONS SKILLS
● Answering multiple phone lines for Sofrito And Sazon Inc.
● Responding to client emails for Sofrito Inc.
PERSONAL ASSISTANT
● Collaborated with front of the house and backstage production for 3 Fashion shows arranged and assisted with model castings and fittings. Performed excellent guest relations by greeting designers, models, and guests, and appointing them to their proper destination.
CUSTOMER SERVICE
● Greeting customers for Sazon Inc. and Sofrito Inc.
● Creating a friendly and pleasant atmosphere for customers when entering the restaurant for Sazon Inc.
● Handling any customer inquiries for Sazon Inc. and Sofrito Inc.
WORK HISTORY
Personal Assistant Couture Fashion Week Fall 2009 9/11/2009-9/13/2009
Cashier Lambros Shell (Aoun Inc.) 914-***-**** 3/11-5/11
Hostess Sazon Inc. 12/11- 04/2012
Office Assistant Sofrito Inc. August 2011- July 2012
EDUCATION
High School Diploma: Putnam Valley High School, Putnam Valley, NY
VOLUNTEER HISTORY
Animal Rescue Foundation Beacon, NY 10 Hrs.