Marlena Roberts

Marlena Roberts

***** ******** *****

Tampa, FL *3626

************@*****.*** / 813-***-****

Objective

To secure employment in a customer service role using my experience and schooling in the travel industry.

Experience

Incarnation Catholic School Tampa, FL

Teacher Aide January 2007 ~ present

-Assist 1st Grade Teacher with execution of lesson plan.

-Substitute for various grades/subjects when needed

Austin's Woodfire Grille Brecksville, OH

Server January 2001 ~ August 2005

-Constant customer service, with some commission sales involved.

-Hectic pace maintained, and trained all new servers

DeFranco's Restaurant and Bar Twinsburg, OH

Server / Bartender June 1999 ~ October 2000

-Server, hostess, and bartender

El Meson Restaurant West Carrollton, OH

Server January 1996 ~ April 1999

-Upscale South American restaurant with commissioned sales

Stubbies Nightclub Vandalia, OH

Server/Cocktail Waitress February 1995 ~ January 1996

-Fast-paced nightclub environment, with food sales as well

AeroPeru Lima, Peru

Flight Attendant August 1988 ~ September 1992

-Customer service on domestic as well as some international flights

Education

Columbia Travel School Barranca, Peru

Associate Degree

1988 - Commercial Aviation

Contra Costa College Richmond, CA

Studies included: English and Early Childhood Education

Skills

~Customer Service Strong Work Ethic Bilingual

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