Online Marketing Assistant Job Application

Joshua J. Abbott

** ******** **, ********, ** ***80, 203-***-****, ******@*****.***

EDUCATION

Bachelors Degree in Management, May 2009

Bryant University, Smithfield, RI

 Major: Business Administration / Minor: Sociology

 Major GPA: 3.26/4.0; Deans list

 Vice President of SHRM for two consecutive terms

 Collegiate Entrepreneurs Organization’s Consulting Division; Also recognized as one of the chapter’s leading student entrepreneurs

SKILLS & ATTRIBUTES

 Extremely proficient in the field of computers; build my own custom computer systems and own/operate several ecommerce web pages

 Well versed in technology and applications such as Frontpage, Word, Excel, Access, Dreamweaver, Photoshop, & possess knowledge in basic html coding and webpage design

 Personable and friendly. I deal with customers on a daily basis while running my online business and have found that this trait is imperative for customer satisfaction. I am extremely proficient at dealing with and resolving issues with irate customers

WORK EXPERIENCE

Owner, d2discount.com (domain is no longer in use), Aug 5, 2003 – Aug 1, 2004

 Provided customers with a high quality of personal service and the lowest priced virtual game items for the popular online game: Diablo II

 Dealt with customers and potential customers, managed and designed eBay auctions which sold the virtual game items, and designed content for webpage

Notable Accomplishments:

 Diablo II Discount achieved a high level of satisfied customers with a large amount of sales of virtual game items

 Until eBay policy changes forced me to discontinue my service I had made over 3,000 sales with a positive customer feedback rating of 99%

Business Owner, Self employed, May 2005 – Dec 2005

 Started a business which involved the sale and distribution of specialized car parts for the Mercedes-Benz 190e Model

 Sold customized car parts such as mirrors, sills, center caps, decals, etc. for the Mercedes 190e model automobile

Notable Accomplishments:

 Due to name recognition, quality of service, and customer loyalty I was able to sell specialized parts with a 300% markup, well exceeding industry standards

Business Owner, Self employed, May 2006 – Aug 2006

 Started a business that provided customers with high quality automobile detailing right out of their own home

 Responsible for car detailing procedures, management of customers, advertising, webpage content creation and design, and the actual detailing of customers automobiles

 Gained insight into customer relations, advertising, and general business management

Owner, hiddenstuff.com, Dec 2007 – Present

 Started a business

 Provide customers with high quality online game guides for the popular MMORPG: World of Warcraft & Final Fantasy 11 XI Online

 Deal with customers and potential customers

 Promote and advertise webpage, manage and design eBay auctions

 Sell webpage subscriptions, and design/add content for webpage

Notable Accomplishments:

 Hiddenstuff.com has achieved a high level of satisfied customers with a large amount of sales of online game guide subscriptions helping people gain success in the online gaming arena

 Recognized by eBay inc. and inducted into their PowerSellers Program for outstanding feedback ratings and customer support

 Since inception every single month has yielded positive profits

 Business is now 90% automated and requires very little time commitment

 Company has realized a 100% or greater increase in monthly profits in 2009 as compared to 2008

Assistant, Paris Ceramics, May 2007 – Jun 2007

 Assisted my father in the completion of a showroom for the company: Paris Ceramics

 Assisted workers with stone installation, kept inventory count, managed and unloaded new stone shipments and other deliveries, removed garbage, and filled in for my father when he was not present at the site

 Gained insight into construction management and obtaining general trade skills in carpentry and masonry

Customer Service Representative, AAA (Westport, CT Branch Office), Jun 2008 – Aug 2008

 Sold floor products, assisted customers with questions regarding AAA, sold memberships, & mapping routes

Notable Accomplishments:

 Handled irate customers extremely well due to my laid back personality, interpersonal attitude, and willingness to cooperate

ACTIVITIES & GENERAL INTERESTS

 Currently learning Spanish

 Hobbies include long distance running, building computers and ecommerce, reading (especially self help books and business books), skiing, playing the violin, martial arts, and maintaining my Mercedes

REFERENCES AVAILABLE ON REQUEST

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