Customer Service High School

Kelvin L. Halyard

**** ******* ** ******* ******: 817-***-****/817-***-****

Fort Worth, Texas 76134 Email: *************@*****.***

OBJECTIVE

• Seeking a challenging professional career that will allow me the opportunity to utilize my extensive background as a Warehouse worker/Route Driver.

SKILLS AND TRAINING

Invoicing, Collections, Driving, Loading, Unloading, Picking/Packing, Inspection, Basic Hand Tools, Assembly, Ability to lift over 75lbs, Pallet Jack, Forklift Experience, Roll-on racks, hand carts, CDL license holder, excellent customer service skills and Willingness to learn new skills.

PROFESSIONAL EXPERIENCE

Angelica Textile Services – Dallas, Texas

Warehouse/Driver – July 2010 – Present

• Operate straight truck to transport and deliver clean and soiled linen

• Load and unload truck for delivery

• Use good interpersonal communication skills while interacting with customers.

• Operate vehicle in accordance w/OSAH and DOT

• Complete documents and assist customers with required paperwork

• Maintain trip logs with locations and fuel cost

• Shipping/Receiving/warehouse experience

FedEx - Fort Worth, Texas

Delivery Driver – November 2009 – March 2010

• Delivered products in an efficient and timely manner

• Handling customer issues, complaints and problems in a courteous and prompt manner

• Follow all safety protocol and company regulations

Blue Bell Creameries – Lewisville, Texas

Route Salesman- July 1999 – August 2009

• Managed a sales route with numerous regular stops that included convenience stores, gas stations, independent supermarkets, drug stores, schools, hospitals and spanning the urban and rural communities

• Ensured optimal visibility of products with the set-up of promotional displays

• Moved product into stores using roll-on racks and hand carts, during peak shopping hours and weekends

• Collected and generated invoices & payments from store managers on a daily basis

• Built a positive relationship with primary contacts, as well as employees at each store

• Resolved any and all service issues

• Receiving experience

EDUCATION AND PROFESSIONAL DEVELOPMENT

Hillsborough High School – Tampa, Florida

September 1983-May 1987

Paul Quinn College – Dallas, Texas

1988/1989-1991/1992

Certifications/Training

• Air Brake Certification, CDL

References Available Upon Request

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