Maintenance Manager

Raymond A. Taylor

***********@*****.*** 321-***-****

SUMMARY OF QUALIFICATIONS

US Air Force Veteran with Department of Defense, NASA, and Industry Program Management experience. Results-driven operational and safety requirements coupled with delivery of systems and capabilities within cost and schedule constraints. Decision maker with proven ability to secure competitive advantage and guide teams to top performance. Top Secret clearance.

Skill set includes: Program/Project Management, Systems Safety, Lifecycle Logistics, Maintenance Management, Production Control, Manufacturing, and Facilities O&M

Acknowledged Manager with outstanding leadership, analytical, problem-solving, team-building, and maintenance/manufacturing skills.

• Process improvements enabled 28% reduction in manpower, 60% increase in material re-utilization, with corresponding increase in mission support and contract value.

• Decreased labor costs 12% via lean manufacturing strategies; saved $1 million by consolidating two maintenance facilities.

• Centralized production control of depot shops and labs. Increased maintenance capacity and throughput by 30% and provided customer with single-point visibility.

• Identified requirement and negotiated Union agreement that expanded job classification for aerospace technicians; 38% increase in maintenance productivity without increasing headcount.

Proactive Leader who leverages best practices, emerging technology and proven strategies to drive cost-effective change.

• Spearheaded concept and secured NASA approval to utilize COTS self-contained emergency equipment. Annual maintenance costs reduced by 70% with ROI achieved in 11 months.

• Modified new services business start-up strategy to include logistics product suite. Enterprise-wide implementation achieved 200% increase in sales in two years.

• Safety advocate; key processes utilized in Kennedy Space Center selection as first NASA Center to achieve OSHA VPP Star certification.

Change Agent able to resolve complex problems, lead critical corporate initiatives and build loyal, self-sustaining teams to achieve growth objectives.

• Pathfinder Host-Tennant Supply Support Agreement; 75% reduction in personnel turnovers.

• Achieved $8M savings by contract revision that coupled supplier base reduction with internal transitions of maintenance capabilities and longer-term support contracts negotiations.

• Directed cross-sectional quality focus group: attained 30% improvement in facility maintenance.

• Coordinated integrated logistics planning for Space Station Program. Authored Space Station Acquisition Logistics Plan detailing out-year support through reduced OEM dependence.

EDUCATION/TRAINING

• MS, Operations Management, University of Arkansas, School of Industrial Engineering

• BS, Electronic Technology, Culver-Stockton College

• Systems Safety Engineering, APT Research

• OSHA General Industrial Safety and Health

• ESOH Integration for Weapon Systems Acquisition

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PROFESSIONAL EXPERIENCE

Process Director, Wing Liaison, Safety Director, Jacobs Technology, Hanscom AFB, MA. (Present)

• Improved responsiveness and reduced customer’s cost by continuously improving workforce activities through standardized process improvement tools (CMMI) and systems engineering methodologies. Key processes include Lifecycle Logistics, Systems Safety, Quality Assurance, and Manufacturing.

• Apply Systems Engineering processes to focus resources on the most critical program problem areas. Risk mitigation, requirements management traceability, design review, configuration management and cost as an independent variable (CAIV) used to integrate design efforts and manage modifications for a $2 billion production, installation and sustainment program.

• Safety Director for Health, Safety and Environmental processes and procedures for a 900+person work segment. Achieved OSHA “zero reportable” rate in first year of operation.

VP Operations, Management Consultant, TBD, Inc., Cocoa Beach, FL. (’04- ’07)

• Responsible for development of strategic business plans and identification of new business ventures. Secured multi-year services contract with Lockheed Martin Space Systems.

• Consultant to Government contractors for Facilities O&M and Logistics proposal support.

• Provided on-site project management support to NASA-JSC Engineering Sciences Group.

Sr. Manager, Facilities Management & Operations Support, Jacobs, CAPPS, KSC, FL (‘00-‘04)

• Restructured operation of performance-based contract for NASA Payload Processing facilities. Fast-track LEAN initiative consolidated two maintenance facilities. Reduced redundant equipment by 40% and 4,000 sf space reallocated for critical Space Station support equipment.

• Managed competing Electromagnetic Testing requirements required to satisfy mission-critical and time-sensitive launch requirements for NASA, DoD, and Commercial aerospace operations.

• Safety-focused maintenance processes assisted in OSHA VPP STAR certification.

Mgr, NASA Payload Depot Operations, Boeing Aerospace, PGOC, KSC, FL (‘91-‘00)

• Managed total production of depot-level maintenance, repair, and manufacturing activities at US and European Depot locations. First NASA Depot certified for International Space Station fabrication and maintenance support.

• $8M saved through development of in-house repair capabilities and transitioning previous sub-contracted requirements. Negotiated longer-term support contracts for cost avoidances.

• Centralized management of production control activities to resolve competing requirements. Annual support encompassed ~ 4,000 unique depot-level manufacturing, test, and maintenance actions for Space Program requirements.

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Military Officer, United States Air Force

• International Logistics Liaison Officer. Sustained equipment and personnel requirements at three remote sites in Southwest Asia. Expanded supply chain capacity by 40% through joint-support contract negotiations of innovative storage and warehouse acquisitions and resource allocations.

• Chief, Missile Systems Division. Led the congressionally-mandated deactivation of the Titan missile support system involving 35 ICBM missiles and associated silo launch support facilities. Actions included propellants offload, missile removal, ground support equipment reclamation; completing with silo demolition, salvage, and environmental remediation.

• Logistics Program Manager. Key position in development of technical, operational, and logistics requirements driving the design of the Hard Mobile Launcher for the Small ICBM weapon system. Evaluated solid and liquid propellant design scenarios, vehicle delivery systems, and launch facility support elements.

• Chief of Maintenance Plans and Scheduling. Responsible for total maintenance of 18 Titan weapon systems complex sites. Maintenance activities included planning, scheduling, and resource allocations for PMI, engineering, repair, replacement, and certification of fixed and mobile launch support equipment and facility infrastructure.

• Missile Maintenance Officer. Total maintenance responsibility for three completely self-contained ICBM missile silo complex facilities. Performed hazardous and controlled waste operations, maintenance, and engineering tasks associated with overall maintenance support. Support also included operating and maintaining specialized personal protective equipment, life support equipment, and associated propellant testing and servicing systems.

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