Customer Service Administrative Assistant

Location:

Posted:

December 18, 2011

Shilo E. Johnson

315-***-**** - **************@*******.***

HIGHLIGHTS OF QUALIFICATIONS:

• 15+ years working in an administrative role

• 20+ years working in an office environment

SKILLS CATEGORIES:

Clerical / Administrative

• Invoices, work orders, reports, scheduling deliveries, purchase orders, bills of lading

• Data entry, basic accounting, bookkeeping, record keeping, account reconciliation

• Payroll, time keeping, software updating

• Lease preparation, collections, residential showings

• Supervisory experience

• Filing, copying, imaging, faxing, governmental filings, external mailings, inventory control, internal mail, prepare leases, proof reading

• 63 wpm and 14,000 on 10 key data entry

Computer Software / Systems

• Microsoft Office – Word, Excel, PowerPoint, Access, Outlook; Kronos; TFMS; Filenet imaging; Fed-Ex Ship; Basic SAP; MP2

Customer Service / Communication

• Customer service, receptionist, multi-line phone coverage, shown apartments, collect back rent

• Excellent vendor communications

• Ability to work well independently or in a team setting, collaborate with other departments

EMPLOYMENT HISTORY:

Data Entry, 10/2011 – 12/2011, Express Employment, Nolanville, TX

Mat Cutter, 03/2011 – 10/2011, Timeless Frames, Watertown, NY

Leasing Consultant, Receptionist/Switchboard 09/2010 – 12/2010, Kelly Services, Watertown, NY

Dispatcher, 01/2010 – 05/2010, MV Transportation, Holland, MI

Clerical, 10/2008 – 04/2009, OfficeTeam, Holland, MI

Administrative Assistant, 10/2005 – 09/2008, Atmel Corporation, Colorado Springs, CO

Inventory Clerk, 09/2003 – 07/2005, Matrix – Advantage Logistics, Fountain, CO

Administrative Assistant, 04/1997 – 07/2003, Colorado Interstate Gas, Colorado Springs, CO

EDUCATION AND TRAINING:

High School - Diploma – General

West Ottawa High School, Holland, MI

College - Associate Degree in Business – Computers

Grand Rapids Community College, Grand Rapids, MI