Irfan Shaikh BA

Irfan Shaikh # 208-***-****

*.*****@*****.*** ***42 Birdwatch Dr, Tampa, Fl 33647

SUMMARY:

 A Business Analyst with over 4 years experience including an understanding of Business Process Flows, Case Tools, and Business Analysis

 Extensive experience with process modeling using UML, flow charts, task diagrams, sequence, activity Diagrams and Use Cases.

 Extensive experience to analyze and document business requirements and system functional specifications including use cases

 Applied knowledge in understanding and gathering business requirements, Business Process & Functionality and to translate those requirements to system requirement specifications

 Creative and aggressive person capable of forming and maintaining positive and productive team environments and with integrative thinking skills.

 Excellent Skills in Performance Management to support strategic planning, goal setting, strengthen accountability, enhance decision making, and improve customer service.

 Excellent Analytical skills to understand the business process and Functionality.

 Conducted Joint Application Development (JAD) sessions and asking detailed functionality aspects of business process and carefully updating the information to the requirements in an easily understandable format.

 Experienced in Developing functional specifications for business process refinement and automation, data modeling, system Architecture, and conducting feasibility studies.

 Excellent knowledge of industry standard methodologies like Software Development Life Cycle (SDLC), Iterative Software Development Life Cycle Process as per Rational Unified Process (RUP), CMM (Capability Maturity Models) and Rational Tools used during various phases of RUP.

 Comprehensive knowledge of the testing lifecycle

 Proficient in customizing already existing business practices, workflows, activities and deliverables.

EDUCATION:

Bachelors of Business Administration, Boise State University

TECHNICAL SKILLS:

Database: Oracle, DB2, MS Access, SQL Server, PostGre

Operating Systems- Windows 95/98/00/XP/Vista, Mac OS- X, NT, Server 2000, Debian, Mac 10X

Languages; UML, C, C++, SQL, Html, JavaScript, CSS

Web Technologies- Microsoft FrontPage, Adobe Dreamweaver

Multimedia- Adobe Photoshop and Fireworks

Methodologies: RUP, CMM, UML

Testing Tools: Working knowlage of Rational Suite

Version Control Tools: Working knowladge of Rational Clear Case

Project Management Tools: Microsoft Office (Microsoft Word, Microsoft PowerPoint, Microsoft Excel), Microsoft Project, MS Visio

Gis: Arc Explorer, Tableau, Map window GIS

PROFESSIONAL EXPERIENCE:

Idaho Transportation Dept, Planning Services, Boise, Idaho May 07- Sept 08

Business Analyst / Programmer

Responsibilities:

Purpose of the project was to enhance the existing system to function more efficiently. This helped to reduce process and decision making time in the planning services dept. I was a part of the project team working towards fixing old business processes. I also worked with a team of DBA, Mathematical Analyst to analyze process flow in planning services dept.

 Conducted highly interactive JAD sessions with project stakeholders, end-users, Developers, Testers and project management team for identifying and resolving issues.

 Participated in systems requirements, definition, testing, training, implementation, and support

 Identified, researched, analyzed and documented ITD Planning Services business Process Work flows

 Developed detailed Business and Technical requirements document (BTRD) and Use Cases documents to effectively communicate the requirements.

 Conducted extensive user interviews to understand Planning services Workflow and Business procedures

 Implemented business modeling using MS Visio to develop business architecture for the application.

 Data extraction, data mining, reports creation using PostGre

 Prepared mitigation plan and Risk Assessment plan to assess risk and accommodate viability of change

 Used SQL, Data Warehousing and Data Cleansing for the arrangement of transportation data

 Created and Edited new and existing shape files

 Analyzed functional specifications and data from various data sources like mainframe and flat files

 Reviewed test strategy and test plans to ensure that test cases reflects user needs for the functional, user interface, usability and security requirements.

 Developed test cases for User acceptance testing and performed User acceptance testing(UAT)

 Designed and developed RTM templates based on System Development Life Cycle Methodology (SDLC).

 Authored Functional Specifications and communicated them to development and testing teams

 Conducted extensive user interviews within the department to evaluate the process flow and recommended alternate flows for business process improvement.

Environment: SDLC, SQL, MS Office, MS Visio, MS-Project, Windows Vista, PostGre

Student Housing, Boise State University June 06 – April 07

Computer Technician / Support

Worked on multiple projects, one of the major projects was to support students with setting up and servicing computers throughout campus. I was also part of the team developing user manuals and reference documents for students and BSU housing staff. Other duties included database warehousing, data mining and querying database (MS Acess, MySQL) for student information.

Responsibilities:

 Repairing and troubleshooting computers throughout campus

 Maintaning Computer Labs with over 15 Pc’s and 5 Mac’s

 Helping and assisting students with printing, email and MS Office tools

 Created user documentation, including online help, user manual and training materials.

 Facilitated JAD sessions for communicating and managing expectations with BSU housing staff whose customers, the students were going to be the final users of the product.

 Documented project processes and procedures, communicated requirement to supervisors and Housing staff

 Created and managed project templates and Use Case project templates

 Validated and verified defects to help weed out cosmetic problems and keep the project, presentations and meetings on schedule

 Identified and involved all key stakeholders, contributors, business, operations and technical resources that must participate in a project and ensure that contributors are motivated to complete assigned tasks within the parameters of the project plan.

Environment: UML, SQL,MS Office, MS-Project, Windows 2000, Mac OS-X, MS Visio

Amar Construction Corp, Mumbai, India July 2002 –July 2005

Business Analyst

The project team worked with the Business Process Manager to model an efficient construction management system. The team developed a proficient and thorough strategy for tracking, updating and creating new and existing construction projects. Created blueprints hyper-linking the information across documents and across departments and clients; selected the appropriate tool set; developed rigorous test plans for the system.

Responsibilities:

 Conducted highly interactive JAD sessions with project stakeholders, users, QA analysts and project management team for requirement gathering, and identifying and resolving issues.

 Requirement Scoping and identifying high priority requirement for implementation.

 Developed staff payroll system with the provisions to accommodate dynamic salary structure, increments, annual leave, gratuity calculation, staff overtime, report generation module and salary posting to General Ledger (GL)

 Extensively analyzed Accounts Receivables transactions and postings to identify the mismatch in the Balance Sheet

 Assisted in conducting Financial and Operational analysis

 Conducted and participated in status meetings to collect data from business users

 Identified and recommend cost-effective solutions to resolve business system problems and improved the business process.

 Articulated the requirements into functional specification documents.

 Conducted Requirement identification and Risk analysis

 Used SQL, Data Warehousing and Data Cleansing for the arrangement of customer data

 Hands-on use case creation, flowcharts, sequence diagrams, activity diagrams and user interfaces using UML.

 Aligned requirement documentation with use of UML

 Designed and developed project document templates based on System Development Life Cycle Methodology (SDLC).

 Performed Account management activities including monthly client invoicing and reporting

 Ensured on-time and on-budget performance of the assigned efforts to the mutual satisfaction of the business partners/sponsors.

 Involved in documenting the business process by identifying the requirements and also involved in finding the system requirements.

 Performed SWOT analysis to evaluate internal and external environment of the company.

 Assisted project manager with the scheduling and execution of implementation tasks.

 Prepared and presented weekly and monthly business operations review and workflow using MS project and MS PowerPoint to the senior leadership team.

 Involved in developing test strategy and test plans to ensure that test cases reflects user needs for the functional, user interface, performance, usability requirements.

 Performed User Acceptance Testing (UAT).

Environment: UML, SQL, PL/SQL,MS Office, MS-Project, Windows 2000/XP

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