Administrative Assistant Customer Service
Resume:
Christopher J. Brown
**** ****** **, ******** **, 63114
Cell: 314-***-****
*******************@*****.***
Administrative Assistant
Profile
Administrative support professional offering versatile office management skills and proficiency in Microsoft Office. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.
Education
GED
Relevant Courses:
Order Writing Procedures
Personal Finance
Professional Development:
Personnel Administration School, 2008
Key Skills
Office Skills: Office Management
Records Management
Database Administration
Spreadsheets/Reports
Event Management
Calendaring
Front-Desk Reception
Keyboarding
Customer Service
Computer Skills: MS Word
MS Excel
10-Key Typing MS Outlook
MS PowerPoint
Type 50 WPM
Work Experience
United States Marine Corps
MOS: 0111
Lance Corporal/ Admin, 09/2007 – Present
Handled multifaceted clerical tasks (e.g., data entry, filing, records management and billing) as the assistant to the registrar and admissions offices. Coordinated travel arrangements, maintained database and ensured the delivery of premium service to military and civilian patrons alike. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work.
Highlights:
Communicated effectively with multiple departments to plan meetings and prepare welcome packages for new patrons. Established strong relationships to gain support and effectively achieve results.
Entrusted to manage office in the supervisor’s absence. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official military correspondence.
Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.
Organization For Black Struggle Administrative Assistant 06/2008-05/2009
Tasked with multiple assignments simultaneously and able to efficiently complete each assignment quickly and effectively. Required to make phone calls and talk with others on a frequent basis, communicating my social skills and easy going personality. Able to coordinate with others in order to meet deadlines and complete assignments.
Highlights:
Competent with filing, scanning, copying, and other standard office procedures with enough skill to do said tasks with ease and quickness with superb accuracy.
Quickly recognized as a reliable, diligent, and hardworking individual with enormous amounts of potential and leadership qualities.
References
Dewand Jones
Staff Sergeant in the United States Marine Corps/Physicist
Known: 2 years
Jamala Rogers
Journalist/Civil Rights Activist
Known: 22 years
Casey Hill
Gunnery Sergeant in the United States Marine Corps
Known: 1 year
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