Customer Service Sales

Shambrika Howard

**** ********* **

Allen TX, ***02

972-***-****

Summery of Qualifications/Objectives: Detail oriented, dependable and hardworking professional seeking position with a creative company that provides an energetic work environment that will best utilize my skills while offering opportunities for advancement and growth. Excellent customer service skills, superb salesmanship, and data entry. Strong verbal and written communication skills, heavy contact with diverse individuals from varying socio-economic backgrounds.

WORK EXPERIENCE:

Landsafe Title

02/10-8/11

2380 Performance Dr. Bldg C, Richardson, TX

• Mortgage Specialist 1

• REO Workflow Associate

• Data Entry

• Fee Entry

• Customer Service

• QC Contracts and QC Closing instructions for accuracy and completeness and assigned to vendors.

• Worked on A orders with Title Examiners, Abstractors to search for a clear title.

• Upload documents into seller system for approval prior to closing such as HUD and Deed

• Computer expertise, highly proficient in all MS Office programs (Word, Excel,Outlook), and database programs Sharepoint, TWA, DOT and Equator.

• Multi-tasking talents with the ability to prioritize high priority, deadline intense assignments

CVS Pharmacy

04/2008 07/2009

325 W. Spring Valley Dallas, TX

• Sales Associate

• Responsible for communicating with customers regarding sales on daily basis

• Record daily transactions

• Responsible for photo department sales

Wet Seal

09/2007 03/2008

Oklahoma City, OK

• Sales Associate

• Placed orders to restock merchandise and handled receiving of products

• Merchandised designer women's wear

• Provide customer service in fast-paced retail atmosphere

REFERENCES

Staffmark: Agency Jeff 972-***-****

Brooke Hill: Previous Supervisor 972-***-****

Kimberly Steadman: Co Worker 214-***-****

EDUCATION: Putnam City High School Oklahoma City, OK Graduated May, 07

ADDITIONAL SKILLS: Computer Skills in Word, Excel, Access, Outlook and PowerPoint.

Phone: 972-***-****

Cell: 972-***-****

E-mail: **********@*****.***

Contact this candidate