Customer Service Sales

Wilnet L. Robinson

323-***-****

***************@*****.***

*** *. **** **.

Ste. 317

Los Angeles, CA 90017

Experience: Retail

Customer Service, Bed Bath and Beyond, Los Angeles, CA June 2006- Dec. 2010

• Responsible for product sales

• Replenished orders

• Set up displays

• Handled inventory control

Sales Associate, Ross Stores, Los Angeles, CA June 2007-Dec. 2010

• Responsible for all product returns

• Handled customer complaints

Sales Asssociate/ Personal Shopper, Dillards Department Store, Atlanta, GA,/ Scottsdale, AZ Apr. 2002- Dec. 2006

• Personal Shopper for high profile male clients in mens suits and casual wear

• Advised and conducted wardrobe updates for personal and casual wear

Financial and Banking

Auditor, Internal Revenue Service, Chamblee, GA Feb. 1999-May 2001

• Audited and reviewed accuracy of outgoing checks, missing

data and invoices for tax processing

Batch Auditor, Bank of America, Tucker, GA Jan 2001-June 2006

• Monitored a special division of business checks for holds and releases

General Clerical

Teachers Choice Referral, Atlanta, GA Aug. 1995-May 2001

• Prepared lesson plans

• Graded papers

• Scheduled parent/teacher conferences

Assisted with fostering academic development

Education:

City University of New York, Bachelor of Arts, Mass Communications Dec. 1979

Skills:

• Microsoft Business Suite

• Word

• Excel

• Powerpoint

• Board member of Nu Visions Films, Atlanta GA

• Member of Professional Womens Group, Dress for Success, Los Angeles, CA

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