Customer Service Maintenance
Resume:
Eric W. Trivett
Columbus, Ga. **904
706-***-**** (***********@*****.***)
Greetings,
My name is Eric W. Trivett and I would like to thank you first of all for taking time from your busy schedule and looking at my resume.
As you can see most of my experience is in the building maintenance and supervisory field, not to mention customer service, which has always been a top priority in my work history. However I am very open at this stage in my life to consider a complete career change. As you can see I have a wide area of experience in many different areas, which include building maintenance, supervisory, customer service, plumbing, electrical, HVACR, and the list goes on.
All my life I have tried to learn as many new things as possible, and not be stuck on one thing. I have earned an A.S. degree in Criminal Justice, and completed my B.S. in Psychology. I am in the processes of pursuing a M.B.A. .
I am interested in most anything, and would like to learn something new. I am energetic and ambitious not to mention open minded. I am not above continuing in what I do best either.
I hope that I am the person in whom your company is seeking, and I hope to hear from you soon.
Sincerely,
______________________
Eric W. Trivett
Sun Ray Cleaners
Columbus, Georgia.
March 2011 to Present
Maintenance Supervisor
Duties and Responsibilities
• Ensuring that all maintenance activities in a facility are appropriately carried out.
• Maintaining and upholding the quality and standards of an organization.
• Keeping a record of all maintenance and service activities conducted and maintaining a cycle of the same.
• Ensuring proper working shifts of employees.
• Recruiting maintenance staff and evaluating their performances.
• Interacting with other departments to ensure the proper functioning of all systems in a facility.
• Complying with all safety norms and regulations set by the industry.
• Delegating work to subordinates and ensuring the timely completion of the same.
• Filing purchase orders and other documentations for the procurement of spare and replacement parts.
• Repair and service to commercial laundry equipment to include steam presses and boilers.
Ron’s Service Company, Portland Oregon
March 2010 to September 2010
Service Tech
Duties and Responsibilities
• Installation, maintenance and repair of commercial cooking equipment and machine components
• Testing machines and troubleshooting in case of problems
• Assembling machines
• Getting involved in the machine building process from the blueprint stage and planning the progress of the project
• Perform workshop functions like welding, soldering, brazing and working with lathe machines
• Recording the performance of each machine with regard to intake and output and present it to the management
• Suggest ways to improve the performance of machines
• Maintenance of the equipment required for installation and repair of machines
• Installation and maintenance of heating, ventilation and air-conditioning devices in an indoor place
• Regular inspection of the devices to see that they are working optimally
• Find out and repair problems erupting in heaters, refrigerators and other heating and cooling devices
• Sale of HVAC equipment
• Reading and understanding the wiring of the building in order to install the equipment
• Maintaining the devices and equipments used to install HVAC devices
• Recommending purchase of necessary equipment
Equipment Service Co, Phenix City Al.
May 2003 to September 2009
Service Tech Commercial cooking equipment
• Installation and maintenance of heating, ventilation and air-conditioning devices in an indoor place
• Regular inspection of the devices to see that they are working optimally
• Find out and repair problems erupting in heaters, refrigerators and other heating and cooling devices
• Sale of HVAC equipment
• Reading and understanding the wiring of the building in order to install the equipment
• Maintaining the devices and equipments used to install HVAC devices
• Recommending purchase of necessary equipment
• Installation, maintenance and repair of commercial cooking equipment and machine components
• Testing machines and troubleshooting in case of problems
• Assembling machines
• Getting involved in the machine building process from the blueprint stage and planning the progress of the project
• Perform workshop functions like welding, soldering, brazing and working with lathe machines
• Recording the performance of each machine with regard to intake and output and present it to the management
• Suggest ways to improve the performance of machines
• Maintenance of the equipment required for installation and repair of machines
Sun Health Care, Brunswick Georgia.
Feb. 2000 to May 2003
Director of Plant Operations
DUTIES AND RESPONSIBILITIES:
• Responsible for the Facilities operations budget to cover all funding requirements for all materials, supplies, personnel, equipment and utilities. This includes approval of these budget items through the use of the campus online approval process.
• Was responsible for insuring the use of manual and/or computerized maintenance management systems.
• Monitored all operational activities of Plant Operations on West Campus.
• Was responsible for policies, rules and procedures for Plant Operations. Responsible for updating and maintaining the Facilities Operations Maintenance Manual.
• Consulted with appropriate staff regarding maintenance and operations of all campus sites and facilities.
• Directed and implemented training programs for Facilities and Plant Operation’s Staff campus-wide.
• Insured that Preventative Maintenance program activities were being carried out in all areas of Plant Operations.
• Evaluated personnel under direct supervision and reviews all evaluations in Plant Operations.
• Prepared reports and communications relating to the Plant Operations.
• Directed and implemented energy program initiatives.
• Assists the Director of Facilities in the preparation and forecasting the Plant Operations three year planning and budget outlay needs.
• Responsible for Campus-wide Security, Custodial, HVAC, and other Facilities related facilities services contracts.
• Responsible for the building and grounds inspections regarding heath, safety, and welfare of campus-wide facilities. This includes following up on completed work orders.
• Responsible for directing Emergency Operations when needed for preparation, damage assessment and recovery operations.
• Responsible for Total Quality Management and team building for all areas of Facilities Operations.
• Responsible for tracking of all utility billing to minimize energy and water consumption.
• Performed related duties as assigned.
Education
• Troy State University- Phenix City Al.
05-2007 05- 2011- B.S. Psychology
• Kaplan University- Davenport Iowa
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