Manager Sales
Resume:
Nancy E Smith
Ormond Beach, Florida *****
******@*****.***
JOB OBJECTIVE:
To obtain a challenging position with a market leader that utilizes my product management, account management, creative talents, commitment to excellence, and acquired expertise in sales, customer service and relationship building.
EXPERIENCE :
Fiore Companies
Daytona Beach, Florida
2000 to Present
Co-Owner, Marketing and Account Manager
Develop and Maintain all B2B accounts for the company
Maintain website and search engines, as well as social networking sites
Created and maintain a customer database through constant contact
Keep up in the latest products, through internet searching and attending shows and seminars
Monitor and follow up that customers receive prompt, efficient and courteous attention for all contacts and transactions.
ADESA Corporation- Jacksonville
11790 New Kings Road, Jacksonville, Florida 32219
March 2008 – January 2009 – (Corporation restructuring throughout Auctions 28 Lay off’s)
Account Executive for Dealer Consignment
Serve as liaison between the auction and the designated accounts. Assure accurate preparation of titles, contracts and necessary sales reports
Provide prompt and courteous service both in person and on the phone. Maintain a professional appearance and neat work environment consistent with company policy.
Monitor and follow up that customers receive prompt, efficient and courteous attention for all contacts and transactions.
Resolve any customer complaints in a friendly, courteous manner. Advise the Consignment Manager or designated manager of all serious complaints or incidences.
Ensure that arbitrated units are followed up, restocked into inventory and the proper announcements are made.
Assist the Manager in monitoring and ensuring compliance with all contractual customer, contractor and supplier agreements in conjunction with the accounting department.
Practice and promote teamwork at all times. Set a good personal example of attitude and performance..
Train and assist the C.R. Writers; assist in generating and approving work orders for the Mechanical Services Shop, Body Shop and Detail Shop, and with data entry of repairs.
Coordinate services from Mechanical Services Shop, Body Shop or Detail Shop to the proper staging areas at the required time. Assist in verifying that repairs are completed, charges submitted and inventory is moved to the designated lot area.
Ensure proper follow-through on all directives, bulletins, schedules and accounting from the Consignment Manager, designated manager or other corporate sources. Maintain a good flow of communication with Consignment Manager and office personnel.
Assist with representing vehicles on the auction block and assist sales representatives as needed.
Monitor all local competition and recommend competitive strategies to the Consignment Manager or designated manager.
Cox Communication-Trader Publications
645-C Herndon Ave, Orlando, Fl. 32803
January 2004 – February 2008
Account Executive:
Develop and maintain B2B and sell print and Internet advertising in our nationally distributed, industry leading magazines. Successfully grew 70% of Duval county as well as growing the Volusia County there after
Managed the Custumer relationships, assisted in auctioning the vehicles if not sold.
Provide prompt and courteous service both in person and on the phone. Maintain a professional appearance and neat work environment consistent with company policy.
Develop new sales techniques as neededd
NASCAR/ISC
1801 W. International Speedway Blvd. Daytona Beach, Fl. 32211
March 1999-January 2004
Executive Assistant to CIO
Screen, organize & prioritize flow of internal & external communications (phone, correspondence, email, etc.); prepares Manage Outlook calendar which includes scheduling and arranging meetings, and assuming responsibility for all administrative details of internal & external meetings.
Create, edit, and maintain electronic and written communications for Information Technology and Marketing Services Department
Order and maintain office supplies
Coordinate and process all travel arrangements (flight, hotel, rental car, accommodations) for all Information Technology and Marketing Services personnel and vendors
Maintain files for all Information Technology and Marketing Services legal contracts, Prepare reports and presentations as needed. Evaluated outside vendors
Processed and maintained all new hire (Human Resources) for IT departments
Created and maintained accounting spreadsheets for the ITS inter-departments( forecasting, accruals, budgeting, coding)
Maintain confidential employee files as well as various other filing tasks
The Fort Myers News-Press, Gannett Corporation
2442 Dr. Martin Luther King Jr. Blvd.
Fort Myers, FL 33901
Outside Sales Manager/Executive Assistant to Circulation Director
Develop, establish and implement strategies to meet sales objectives for established and new accounts
Communicate and cooperate with support departments to build a team approach for meeting sales objectives and customer satisfaction
Prepare reports and presentations as needed
Evaluated outside vendors
Make recommendations for new products and new markets
Provide product training to sales representatives and customers
Maintain a summary of customer profiles and activities
Provide weekly and quarterly reports on sales-related activities, accounts, market analyses and competitive summaries
Follow-up and report on potential sales leads
Education
BA, Business, AA/AS Business Law
Other experience and related Skills:
Microsoft Registered partner, Outlook, Adobe Applications, QuickBooks, AS 400, Website Development programs,
Social Networking, IE, Fast Lane, Sales force, Attend Networking and Marketing seminars.
Contact this candidate