OBJECTIVE

Securing a position as a Customer Service Representative, in an atmosphere where I can help strengthen your company and the surrounding community.

SKILLS

Receptionist duties performed:

*

* Scheduling appointments

* Pulling and filing patient charts

* Account receivable duties

* Posting and depositing payments

* Mailing daily invoices

* Billing and collections

* Balancing monies at end of shift

* Collecting co-payments

*

Medical assistant duties performed:

* Collection of urine and hair drug screens and breath alcohol testing(RBT-IV) certifications required by Department of Transportation

EDUCATION

Thompson M-TEC Holland, MI 05/10-6/11

-Office Expert Certification Program

-Entrepreneurial Courses Holland, MI 01/11-03/11

Ross Medical School Roosevelt Park, MI 02/96-02/97

-Medical Assistant Training

Holland Area Chamber of Commerce Holland, MI 01/11-03/11

-Holland First Program

CERTIFICATES

Medical Assistant, 1997

CPR and First Aid Certified, 2011

Customer Service Certification, 2010

Microsoft Office Specialist Certification Word 2007,2010

Workkeys Certification, Silver, 2010

Career Skills Assessment Workshop, Michigan Works

WORK EXPERIENCE

Customer Service Representative NOVO1 (Call Center) 05/11-05/12

Merchandiser Kraft Foods 02/11-08/11

Cashier Stanton Street Marathon 11/10-05/11

Medical Office Receptionist Dr. Nirmala Murugavel 02/08-04/08

Reception/ Specialist Drug Screens Plus 02/02-09/07

Retail Cashier TJ Maxx 10/05-05/06

Billing/Reception Jenison Podiatry 10/01-02/02

Billing/Customer Service Holland Special Delivery 08/00-07/01

Accounts Receivable Holland Community Hospital 08/97-08/00

Occupational Health Center

MILITARY EXPERIENCE

US Army Military Police Various Posts 07/84-07/85

VOLUNTEER Citizen Emerg Response Team (CERT) Muskegon ,MI 03/10-Present

Kent County Search and Rescue GR, MI 10/11-Present

Mary J Hitsman C.S.S.

616-***-****

dwvhl9@r.postjobfree.com

2952 Millpond W apt 3B

Holland MI 49424

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