SHANNON D. MCGARRY
HUMAN RESOURCES SPECIALIST
Motivational Manager aligns HR recruiting/staffing activities with business strategic goals; experienced working with all levels/departments organization-wide to meet workforce requirements. Cultivates productive, positive work environments based on best practices and adherence to company and regulatory standards. Background includes a masters degree in human resources and training; currently pursuing PHR Certification.
AREAS OF EXPERTISE
Candidate Redeployment ~ Recruiting/Interviewing/Hiring Process ~ Benefits/Compensation
Program Management ~ PR Strategy ~ Community Outreach ~ Technical Writing ~ Corporate Communications
ACS, A XEROX COMPANY
Senior Recruiter & Redeployment Concierge Consultant 2010-2011
Directed redeployment of candidates released during workforce reductions and integrated back into ACS; successfully placed 650+ professionals as liaison with ACS recruiters and hiring managers.
Championed processes and guidelines within concierge redeployment program to minimize risk of long-term compensation commitments during corporate-wide transition.
Partnered with all levels of employees, from client services representatives to senior-level executives; distributed weekly program progress reports to executive talent leaders, acquisition staff, and concierge candidates.
ADVANTAGE TECHNICAL RESOURCING
Staffing Supervisor & Employee Care Representative 2005-2010
Managed Advantage onsite staff in Texas and Midwest while executing high volume staffing for multi-site Fortune 500 company; interviewed/screened candidates with behavioral-based questions and arranged interviews.
Collaborated with management teams at client sites throughout the Midwest and Eastern U.S. to perform contractor headcount, resolve personnel issues, and improve employee recognition programs.
Delivered contingent workforce monthly reports to CFO, CEO, and senior-level leadership team.
Advised employees on benefits, payroll, and vacation requests; performed new hire orientation and training; processed new hire paperwork/documentation; utilized I-9 compliance tool to verify worker eligibility.
Created action plans and coached personnel to improve and correct performance issues, and investigated client/employee claims of sexual harassment, discrimination, wrongful termination, and misconduct.
THE DEPARTMENT OF HOMELAND SECURITY-FEMA
Human Services Specialist 2003-2004
Consulted with applicants requesting FEMA support following natural/manmade disasters, analyzing complex issues to identify individual needs and determine eligibility for assistance.
Advised on FEMA program requirements and gave referrals to appropriate disaster programs, community resources, and Federal, state, and local agencies providing additional aid.
Facilitated development and implementation of program policies, including standard procedures, goals, and guidelines for efficient and expeditious processing of Disaster Housing initiative.
Achieved compliance with Robert T. Stafford Disaster Relief and Emergency Act while supporting documentation efforts and institution of daily operating processes.
Drafted/updated work packets as part of National Emergency Management Information System.
SHANNON D. MCGARRY
1004 WINCHESTER LANE, MESQUITE, TX 75181
PRODUCTIVITY POINT INTERNATIONAL
Education Representative 2001-2002
Advised students on course recommendations, matching student needs/interest with training offerings from introductory to advanced levels; managed registration process for technical and application-based training.
Led internal training for new employees on business system and software use; increased operational team efficiency and capability to deliver highest quality service to clients.
Maintained client/student account tracking system; updated data as needed to ensure information accuracy.
VERIZON COMMUNICATIONS CORPORATION
Specialist Community Development 1998-2001
Managed $3.5 million budget allocation for charitable contributions, orchestrating local and national events to bolster outreach and earn positive recognition for Verizon philanthropic contributions.
Wrote internal/external communications for executive leadership team as well as speeches and press releases for Verizon events and speaking opportunities at diverse community organizations.
Oversaw company-wide Volunteer Initiative Program to increase participation and support for non-profits.
Authored communications on behalf of Barbara Bush and multiple other political figures.
Served as Communications Chairperson for Verizon’s DFW 1999 United Way Corporate Campaign.
Additional: Substitute Teacher for DALLAS PUBLIC SCHOOLS, providing instruction for grades 7-12.
MS in Human Resources & Training
BA in Mass Communication, Concentration in Broadcast Journalism, Minor in English
PHR Certification in progress
Software: Taleo, Vurv, MS Office Suite, PeopleSoft, PeopleClick, Microsoft Publisher, Job Diva, Contingent Worker Management Software (creating job postings, worker extensions, rate increases, and reports)