Customer Service Sales

Contact

Tel : 917-***-****

e-mail : ************@*****.***

Olga Kravchuk

Address

*** ***** ****’s Place, Apt #6C Staten Island, NY 10301

Profile

Objective Currently seeking a position in the Hotel industry; sales, marketing or customer service sector with great emphasis on maintaining and increasing profit as well as guest satisfaction

Availability Anytime

Key Skills

Proficient or familiar with a vast array of skills and abilities including:

Technology Skills

Microsoft Office

MAC & Windows

Digital Photography Editing

Database and Web 2.0 tools

Customer Service

Problem Solving

Active listener & quick learner

Calm under pressure and in emergencies

Commitment to excellence

Flexible, reliable and dependable Confident with money, including foreign currencies Foreign Languages

Russian (fluent)

Ukrainian (fluent)

English (fluent)

French (proficient)

German (proficient)

Czech (proficient)

Education

2011 Dialysis Center

Certified Dialysis Technician, Brooklyn, NY

2003 to 2005 College of Santa Barbara

English to speakers of other languages classes, Santa Barbara, California

1990 to 1992 Tax Institute of Ukraine

Accounting Degree, Kiev, Ukraine

Work Experience

Advertisement Specialties Company, Staten Island,NY 2007 to August 2011

Manager

Organized, processed and reviewed warranty claims made by customers of the businesses served.

Obtained payments for warranty work and retained records into a comprehensive filing system.

Maintained a good relationship with all clients.

Ensured all payments sent and received were accounted for.

Express Store, Santa Barbara, CA 2005 to 2006

Sales Associate

Worked closely with the marketing department regarding creation of interest about items sold at the store.

Sold items quickly and efficiently and reported sales of the store items.

Actively involved with Advertisement, Promotions, and Sales.

Made comparisons with rival items to determine how they can be improved.

Kiev Elektro Montage, Kiev, Ukraine 1992-1994

Accountant

Responsible for maintaining the financial accounts of the company.

Worked with management in devising financial strategies for better profits.

Provided assistance in training new employees and acclimating them to the work environment;

Calculated profits and losses of the company to make budgets an set profit goals

Contact this candidate