Office Manager/Executive Assistant

JUDITH A. LANE

**** **** ****** #*** ******* Grove, IL 60516

630-***-**** home 630-***-**** cell dwekox@r.postjobfree.com

PROFILE____________________________________________________________________________________

Strong experience in client/customer interactions at all levels with emphasis in Human Resources, Training and Customer Service: professional in manner and appearance, ability to learn quickly; detail oriented; ability to handle a volume of simultaneous tasks; ability to prioritize and control administrative work flow; implementation of policies and procedures; computer literate; good work ethic and positive attitude.

EXPERIENCE________________________________________________________________________________

2006-2007 Kelly Engineering Resources Downers Grove, IL

A Division of Kelly Services

Recruiter

1 This division handles all Engineering and Professional Services positions such as HR, Purchasing, Sales Managers, and Project Coordinators. Recruit for contract and Direct Hire positions utilizing internal applicant tracking system which is a Kenexa based system. Utilize Internet job boards to post positions and mine for candidates. Experienced in using innovative recruitment techniques.

2000-2006 Kelly Services Oak Brook, IL

Senior Supervisor

1 Handle all aspects of the staffing business within the Branch. Service a diverse customer mix that includes small offices to million dollar accounts. Contribute to managing Branch profitability by controlling variables such as gross profit, filled order percentage, Unemployment and Worker’s Compensation costs. Fulfill current and anticipated hiring needs by recruiting top candidates via internet and local recruiting sources. Utilize behavioral interviewing techniques and assessment to ensure proper placements. Conduct New Hire Orientations which included developing Orientation materials for specific company requirements and information. Retain top employees by offering recognition, training, coaching and counseling. Provide employee assistance with issues such as payroll and benefits administration. Resolve quality control issues relating to order management and employee performance. Ensure adherence to contractual requirements such as pricing and pre-employment screening. Very adept at Staffnet which is Kelly Services’ internal Information System and applicant tracking system and database. Perform administrative functions including accounts payable and receivable, payroll, report generation, database maintenance and ordering of supplies. Responsible for trouble shooting in all critical areas.

Staffing Coordinator

2 Dedicated to support of the Kelly Manager on-site at bp Amoco. Additional responsibilities included recruiting for western suburban Branches.

.

1993-1997 Q Pointe Golf Services Downers Grove, IL

Administrative Assistant

2 Computer entry of daily lessons, club sales and customer database; responsible for payroll of fourteen employees; accounts payable of vendors; coordinated monies deposited and fund management between various accounts and loan; responsible for all federal and state employee forms, estimated taxed and sales tax reports; organized bulk mailing of newsletters to approximately 5000 people; merchandise ordering; creation and printing of in-house work forms; general correspondence and gift certificates; prepared owner’s financial reports.

1983-1993 Kelly Services Oak Brook, IL

Senior Supervisor

1 Similar responsibilities as present position with additional responsibility of training new hires in policies and procedures.

Evaluation Supervisor

2 Responsible for all aspects of Hiring Process with potential candidates. Performed prescreens, skills assessments, interviews and paperwork of prospective temporary employees.

EDUCATION_________________________________________________________________

North Central College Naperville, IL

3 Bachelor of Arts with a major in Psychology

Contact this candidate