Supervisor High School

ReSean D. Robertson

***** ********** • Southfield, MI 48033 • 248-***-****

*********@*******.***

PROFESSIONAL OBJECTIVE

To acquire a position that affords me the opportunity to bring my technical expertise, problem solving skills and willingness to learn to make an organization successful.

EDUCATION

University of Phoenix Southfield Mi. 48075

Bachelors of Science in Information Technology

July, 2012

ITT Technical Institute, Troy, Michigan 48083

Associate of Applied Science Degree, Computer Technology

Earned 96 program hours

Saginaw Public High School, Saginaw, Michigan 48601

Diploma, 2002

WORK EXPERIENCE

Malice (General Motors) December 2011 - Present

4555 Gidding Rd. 40-60 hours/week

Lake Orion 9.00 hour

Supervisor: Paul Cureton 248-***-****, may contact Supervisor

Assembly

Build the creates with different parts to ship to the Assembly Line

Chrysler May 2011 – June 2011

2101 Conner Ave. 40 – 50 hours/week

Detroit MI. 48215 14.65 hour

Supervisor: Tom

Assembly Line Worker

Assemble door panels to the car doors

Brake Lines

Convergys (OnStar) March 2006 – March 2009

31 E. Judson 30 - 40 hours/week

Pontiac, MI 48083 $10.00 hour

Supervisor: Thomas Varghese 248-***-****, may contact Supervisor

Technical Support (OnStar System)

• Respond to over 50 customer calls per day, managing resolution of cellular and

technical problems that occur with the OnStar System.

• Provided OnStar subscribers with appropriate information to satisfy

requirements to transition from analog to digital network.

• Calmed and counseled irate and difficult customers by clarifying their needs and

recommending appropriate actions.

• Carried out various clerical duties, including answering phones, distributing

mail, and filing.

• Offered support to other members of the Service Center Team.

ACCOMPLISHMENT

Dedicated off-duty hours and weekends to assist in the devastation dealt by Hurricane Gustav in New Orleans by providing subscriber crisis telephone technical assistance to several thousand people. Received letter of Appreciation from the President of OnStar.

Camau Pico August 2005-December 2005

21000 Telegraph Road 40 hours/week

Southfield, MI 48033 Salary: $9.00/hr

Supervisor: Scott Marian 248-***-****, may contact Supervisor

Wiring Technician

Read and thoroughly understand the prints for General Motors, Ford, and Chrysler companies

Wire control panels for General Motors, Ford, and Chrysler companies

Joe Panian Chevrolet November 2003 – August 2005

28111 Telegraph Road 40 hours/week

Southfield, MI 48037 Salary: $8.00/hr

Supervisor: Ron Griffin 248-***-****, may contact Supervisor

Service Porter

• Acted as courier for unclassified documents.

• Transported vehicles to various dealership service locations.

• Provided information to mechanics, aiding their decision making towards

proper vehicle repair.

Contact this candidate