Retail management expereince 25 yr

Location:

Posted:

July 29, 2009

JOANN A MURPHY

FLORDIA, 34953

PROFESSIONAL SUMMARY;

Management professional with 22-year career distinguished by promotions to increasingly

responsible assignments.

STRENGTHS;

* Analyze P&L Reports

* Excellent Customer Service

* Budget Control

* Business Development

* Complaint Resolution

*PSA Reports

EXPERIENCE ;

STORE MANAGER/ BUSINESS CONSULTANT ;

7-ELEVEN [SOUTHLAND CORPORATION] FEB-2002 - MARCH-2007

MANAGER ;

PATHMARK STORES INCORPORATED 1984-2000

ACCOMPLISHMENTS;

*Training and developing of store staff for better understanding of business

*Retailer initiative for sales increase

*Budget controls [cash, inventory, labor and write-offs]

*Teach empowerment to take control of their department.

*Ordering, deleting, resetting departments

*Problem solving in all areas [sales decrease, customer satisfaction, employee issues and delivery issues]

*Training manager for company to train new store managers

*Maintain high standard of cleanliness

*Maintain 10% sales increase in problem stores

EDUCATION

Graduate of Woodrow Wilson High School

Camden County College for 1 yr. For Business, Computer and Management courses