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Experienced Customer Service

Las Vegas, NV
September 23, 2008

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Dina Alene Harrell

**** ***** **** **.

North Las Vegas, Nevada 89084



Sales Associate/Cashier, Bath & Body Works, Forum Shops, Las Vegas, Nevada 08/08 – Present

Assisting customers with products and promotions. Cashing out customers.

Customer Service Representative, Sitel Communications, Las Vegas, Nevada 02/08 – 05/08

Trouble shooting and explanation of billing statements for customers of

Verizon Wireless

Master Cosmetologist, J C Penney Salon, Dearborn, Michigan 02/07 – 08/07

Customized hairstyling and retail to customers at a full service salon

Hair Designer, Braids & Fades, Detroit, Michigan 04/06 – 01/07

Color, cuts and hairstyling

Front Office Business Assistant; Dental Assistant 09/93 – 06/04

Kenneth E. Duffie, DDS, PC., Family & Preventive Dentistry, Detroit, Michigan

Front Office Business Assistant; checked patients in and out, scheduling of

appointments, co-pay collections, chart filing, insurance billing and collections,

maintenance of dental equipment, inventory, etc.

Dental Assistant; assisted dentist and hygienists in all areas of dentistry, patient

management, sterilization, etc.

Master Cosmetologist; Assistant Manager; Makeup Artist 06/88 – 08/93

Salon Classique, Detroit, Michigan

Developed and implemented training course for new recruits to increase speed

of client assistance and profitability, designated duties for maintenance of

facility, customer service and overall flow of customer service.


Michigan College of Beauty, Detroit, Michigan

Instructor’s Diploma, Pivot Point

Atlanta Area Tech University, Atlanta, Georgia

Masters in Cosmetology

Summa Cum Laude

Wayne County Community College, Detroit, Michigan

Business Administration


Available Upon Request

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