Experienced Customer Service
Resume:
Dina Alene Harrell
North Las Vegas, Nevada 89084
Experience
Sales Associate/Cashier, Bath & Body Works, Forum Shops, Las Vegas, Nevada 08/08 – Present
Assisting customers with products and promotions. Cashing out customers.
Customer Service Representative, Sitel Communications, Las Vegas, Nevada 02/08 – 05/08
Trouble shooting and explanation of billing statements for customers of
Verizon Wireless
Master Cosmetologist, J C Penney Salon, Dearborn, Michigan 02/07 – 08/07
Customized hairstyling and retail to customers at a full service salon
Hair Designer, Braids & Fades, Detroit, Michigan 04/06 – 01/07
Color, cuts and hairstyling
Front Office Business Assistant; Dental Assistant 09/93 – 06/04
Kenneth E. Duffie, DDS, PC., Family & Preventive Dentistry, Detroit, Michigan
Front Office Business Assistant; checked patients in and out, scheduling of
appointments, co-pay collections, chart filing, insurance billing and collections,
maintenance of dental equipment, inventory, etc.
Dental Assistant; assisted dentist and hygienists in all areas of dentistry, patient
management, sterilization, etc.
Master Cosmetologist; Assistant Manager; Makeup Artist 06/88 – 08/93
Salon Classique, Detroit, Michigan
Developed and implemented training course for new recruits to increase speed
of client assistance and profitability, designated duties for maintenance of
facility, customer service and overall flow of customer service.
Education
Michigan College of Beauty, Detroit, Michigan
Instructor’s Diploma, Pivot Point
Atlanta Area Tech University, Atlanta, Georgia
Masters in Cosmetology
Summa Cum Laude
Wayne County Community College, Detroit, Michigan
Business Administration
References
Available Upon Request
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