HIGHLIGHTS OF QUALIFICATIONS
? Exceptionally adept at developing rapport with customers and co-workers
? Ability to prioritize, delegate, and motivate
? Skilled at handling the public with professionalism
? Equally effective in self-managed projects and as a member of a team
? Advanced in Microsoft Word, Powerpoint and Excel
WORK EXPERIENCE
Old Mutual Financial Network Atlanta, GA
Executive Administrative Assistant 11/06 - Present
? Word-processes letters, memorandums, and reports, some of which may be of a confidential nature for the Senior Vice President, Vice Presidents, managers and supervisors within the department
? Prepares presentations in Power Point as required, not only edits and revisions but also preparation of content as outlined by VP’s , RVPs, managers, and supervisors. Gather and prepares all data for weekly, monthly, and quarterly reports
? Assists in the organization and administration of the manager's and the department's routines, which may include developing procedures, filing systems, diary files, and proactively identifying needs and recommending solutions. Manage electronic calendars for the Senior Vice President and Vice President
? Makes travel arrangements and assists in scheduling of all meetings, including arranging facilities, equipment, etc.
? Screens telephone calls and visitors. Takes messages, directs callers to the appropriate person and/or department.
? Opens, screens, and distributes mail. Prepares outgoing mail, including special handling requirements such as overnight delivery. Handle all bulk mailings
? Assists in other duties as assigned, such as coordinating preparation of the department's budget, compiling data for status reports and related items, tracking and preparing of expense reports for the Operations and Variable Annuity team
? Cleanliness of the variable annuity kitchen
? Involved in Employee Activities Committee with focus on employee relations for 90+ associates and assists in the annual year-end Gala and adhering to strict budget guidelines
? Participate in quarterly meetings with all administrative assistants to review current changes and vendor statuses while focusing on cutting expenses
Lane Company Atlanta, GA
Marketing Administrative Assistant 08/04 – 10/06
(Investment and Development Assistant 08/04 – 03/05)
? Assist with marketing of all company events and promotions
? Maintain company database and update company website
? Assist in the production of routine promotional printed materials and direct mail
? Provide administrative support to VP of Marketing, Brand Manager, Marketing Manager and the rest of the department as necessary; schedules meetings, conference, appointments and travel arrangements
? Create and maintain marketing files, records, calendars, logs, and other documents
? Assist with a range of staff and/or operational support activities; serve as a liaison with other departments on basic administrative, marketing related questions, and/or operational matters.
? Create documents and spreadsheets, graphs, charts and presentations using Outlook, Word and PowerPoint.
? Track budgets, process expense reports, approve department timesheets and take meeting notes.
? Create internal and external communication documents
? Assist with monthly newsletters and various marketing literature
? Assist developing marketing collateral for tradeshows and customer initiatives
? Provide input on current marketing and advertising projects
? Facilitate research and analysis of new and innovative marketing ideas, and making recommendations to the management team
? Distribution of mail and order office supplies when necessary
? Attend periodic business functions such as tradeshows, or company sponsored activities
? Conduct market research to capture customer and industry demographics
? Interface with vendors on aspects of property orders and contracts
? Review problem log and work with accounts payable to resolve issues with invoices associated with the properties and Marketing department
? Assist vendors on any open invoices past 60 days. Monitor and report past due status to Regional Vice Presidents, Senior Regional Managers and Regional Property Managers
Lane Company (Investment & Development/Property Management) Atlanta, GA
Administrative Assistant
? Work with Marketing & Projects Coordination Manager to schedule model, clubhouse and leasing/sales center installations with vendors
? Organize and maintain vendor database, invoice reconciliation and delivery verification
? Create/develop Excel spreadsheets for various projects as requested
? Follow up with government agencies as required
? Prepare, update and distribute project meeting minutes as required by managers
? Generate written correspondence as necessary
? Assist in the preparation of Monthly Owner’s Development Status Reports
? Create, update and maintain status reports on various projects
? Schedule appointments and maintain Outlook calendar for managers
? Maintain development files for managers
? Assist with team faxing, copying, invoice processing/research and courier needs as necessary.
? Front Desk switchboard relief on a rotation basis with all Lane Administrative Assistants – usually only one day a month.
? General: Assist team with follow-up phone calls and e-mails; prepare expense reports, make travel arrangements as requested; schedule appointments.
Trade Am, International Norcross, GA
A/R Collection Analyst 04/03 – 08/04
? Responsible for collection of past due invoices on assigned accounts
? Maintain accounts for billing and pricing issues and monitoring Accounts Receivable through aging reports
? Establish and maintain contact with customers for payment of past due invoices
? Monitor customer account activity, payment activity and "run rates" and report this information to management as required
? Investigate irregularities in payments (i.e. short pays, disputes, pricing discrepancies, unapplied cash, etc.) and make the necessary adjustments.
? Maintain up to date files and information on all assigned accounts.
William Gallagher Associates Boston, MA
Administrative Assistant 08/01- 04/03
? Gained knowledge of the terminology, procedures and functions of an Insurance company
? Accurately and efficiently filed all legal paperwork
? Advanced in Microsoft Excel, Word, Access, Outlook, PowerPoint & AMS
? Worked as a member of a 4 person team to expedite the work flow
? Provided secretarial support including data entry, spreadsheets, correspondence, dictation transcripts, binding and word processing to Lawyers, Engineers, Marketing, Account Managers, Assistant Account Managers, and other departments
? Helped to maintain the functions of the front office
EDUCATION
Johnson & Wales University Providence, RI
Bachelor’s of Science in Business Management 09/95-03/99
MIT College (Administrative Assistant; 04/00 – 08/01) Piercing Pagoda (Assistant Manager; 03/00-12/02) Axiom Staffing (04/02-08/02) Community Service & Learning (09/96-05/97), Executive Board Member (1997)
REFERENCES
Available Upon Request