Quality Assurance/ Quality Control Management Manager and Consultant

Objective:

I am a Quality Assurance Management Systems expert seeking to join a world class organization in pursuit of applying my expertise to projects requiring highly technical project management, quality assurance, quality control and safety system solutions.

Summary:

Electrical Engineer with over twelve years of experience providing project management, project workflow process analysis, quality assurance/ quality control management, product verification, and occupational health and safety management solutions for highly technical, multi – million dollar engineering, manufacturing, installation and construction projects. Specifically trained and experienced in the creation, administration, management and audit of all aspects of quality assurance, quality control, and Occupational Health and Safety Management Systems for electronic, electrical, mechanical, civil and medical applications.

Qualifications:

12 years of experience in providing technical management and oversight of all aspects of project management and quality assurance/ quality control solutions for large scale technical engineering, construction, manufacturing and operational projects. This includes creating, administrating and managing QA/QC management systems from contract award to contract closeout, ensuring the project achieves all required certifications, remains on time and on or under budget, with minimal non conformances, non-compliances, and delays.

Experience:

Quality Assurance Management Solutions Consultant (Contract) 01/2012 - Present

Vitalogy Skincare Georgetown, TX

Providing Quality Assurance Management Solutions for Vitalogy Skincare operational and business activities. Responsible for the development and implementation of an ISO 9000 – 2008 based Quality Assurance and Quality Control Management System. Responsibilities include conducting in depth analysis of all current and past business activities in all operational business areas, consolidating business practices, developing and implementing in depth operational work flows, processes, audit policies, procedures, and controls, and developing QA/QC plans, practices, and training for future preparation for ISO 9000/ 9001 and ISO-13485:2003 certification.

Corporate Quality Assurance/Quality Control Manager 4/2011 – 1/2012

Isolux Ingeneria USA, LLC (An Isolux Corsan Company) Austin, TX

The Corporate QA/QC Manager and Director for all Isolux Ingeneria, USA LLC Quality Assurance/ Quality Control programs. Responsibilities include the development, implementation, management and audit of all corporate and project level Quality Assurance/ Quality Control Management Systems. This included analysis, development, implementation, training and auditing of all current and past operational business activities, developing and implementing in depth operational work flows, processes, audit policies, procedures and controls, and developing quality assurance/ quality control plans, procedures, work instructions, and training for all functional areas of the company. Designed, implemented administered and provided training for the corporate Quality Management System in preparation for ISO 9000-2008 certification in 2013.

Responsibilities also included facilitating client understanding of organizational quality assurance and quality control management programs by conducting weekly and monthly progress meetings, audit evaluations, and program consultations with project management teams, sub – contractors and clients. These meetings where conducted with an emphasis on providing updates on instituted quality policies, analysis of the root cause of corrective and preventive actions, analysis of implemented policies and plans designed to prevent reoccurrence of errors, and addressing all client concerns through all phases of the project.

Quality Assurance Manager (Permanent) 09/2008 – 11/2010

TC Electric, LLC (A Judlau Company) Queens, NY

Responsibilities include providing oversight for the Quality Assurance, Environmental and Code Compliance management systems for various construction projects for MTA Capital Construction (MTA-CC) and the New York City Transit Authority (NYCTA). Responsibilities include the development, submission, documentation, implementation, oversight and verification of compliance with ISO 9000 -2008 requirements for operational business activities, providing oversight, management and administration of all operational procedures and processes, including in field testing procedures, 3rd party oversight, test witnessing, internal audits of operational activities, and on site external audits and inspections of material manufacturers. Reported and provided final adjudication off all findings of the Quality Assurance Management System, internal and external audits to TC Electric, LLC Senior Management, MTA-Capital Construction and New York City Transit Authority through all phases of the project.

Responsibilities also included facilitating client understanding of organizational quality assurance and quality control management programs by conducting weekly and monthly progress meetings, audit evaluations, and program consultations with project management teams, sub – contractors and clients. These meetings where conducted with an emphasis on providing updates on instituted quality policies, analysis of the root cause of corrective and preventive actions, analysis of implemented policies and plans designed to prevent reoccurrence of errors, and addressing all clients concerns through all phases of the project.

Quality Assurance Engineer (Contract) 04/2008 - 08/2008

Lockheed Martin Transportation Security Services New York, NY

Oversaw, managed and provided verification that all quality assurance, submission process, 3rd party testing and safety testing for various transmission and distribution, electronic, mechanical and civil construction projects for New York City Transit/ MTA-CC security system projects complied with all applicable ISO 9000 - 2008 regulations. Responsibilities included documenting, submitting and reporting on all quality assurance and safety activities while providing test oversight/witnessing, and reporting all results and recommendations to the Lockheed Martin quality assurance office as well as MTA Capital Construction. Verify the proper manufacture and delivery of all required material, from submission of specifications and first article samples through observation and certification of final product delivery, including performing factory visits and audits.

Verify the proper manufacture and delivery of all required material, from submission of specifications and first article samples through observation and certification of final product delivery, including performing factory visits and audits, and presenting all findings to the client through weekly and monthly progress meetings while addressing clients concerns during the installation and training process.

Field Service Engineer (contract) 04/2007 - 06/2007

Kawasaki Rail Car Company Inc. Yonkers, New York

Oversaw and performed quality system inspections, performance testing and safety testing during the manufacturing process of MTA and NYC-TA rail cars before shipping for on the track testing including QA/QC inspection and safety testing of transmission and distribution systems, propulsion, lighting, communication, heating and cooling systems. Identified, reported and repaired various system faults during manufacture and inspection before final system testing.

Performed all final systems qualification, inspection and safety testing in conjunction with MTA Management and personnel, and reported all final results to the MTA.

Field Service Engineer 10/2006 - 03/2007

Verrex Inc. Mountainside, New Jersey

While managing, overseeing and directing installation sub-contractors, managed, oversaw and provided in-field engineering changes for the manufacture, construction, installation, QA/QC testing, safety testing, final inspection, documentation, initial launch, operational training and preventative maintenance services of Verrex designed and manufactured audio/visual control systems, video conference systems, audio/video delivery systems, and transmission and distribution systems at various corporations and businesses. Performed QA/QC visits to plants and remote stations, including inspecting the condition of all electrical/ electronic and civil installations and recording operational data, equipment startup/ shut down capability, while performing visual, technical and safety submitting all results to Verrex and the customer for final approval.

Responsibilities also included providing field progress reports to clients and end users, ensuring clients and end-users were properly trained on all engineered and installed systems, while addressing all client concerns during the engineering, installation and training process.

Field Service Engineer 05/2006 - 10/2006

I.D Systems Inc. Hackensack, New Jersey

While managing, training and directing sub- contractors on the installation of I.D Systems control hardware and systems, managed and oversaw the manufacture, installation, testing, quality assurance/ quality control inspection, safety inspection, troubleshooting, repair, final inspection, training, initial launch and QA/QC certification of I.D Systems wireless fleet management systems at various industrialized environments around the United States. Also certified final product delivered to the customer was manufactured and programmed according to I.D systems and customer specifications.

Also responsible for providing clients and end users daily, weekly and monthly reports on installation progress, quality assurance and quality control issues, while addressing all client concerns regarding the engineering and installation process.

US Technical Support Manager/Engineer 11/2005 - 03/2006

Analog Way Inc. New York, NY

Provide technical phone support and warranty adjudication for entire product line of Analog Way audio/visual broadcast equipment and assisted customers by phone in the engineering, installation, operation, and troubleshooting steps of the product line as well as engineering changes concerning product line use with created systems. Maintained internal operational databases and provided internal networking support.

Maintained internal operational databases and provided internal networking support while performing and documenting QA/QC inspections for all products manufactured in France and delivered to the United States to ensure final product was manufactured, shipped and operational according to company specifications and guidelines. Received, inspected and if needed repaired defective equipment and returned repaired equipment to stock or customer. Conducted Monthly QA/QC meetings with senior management in both the US and France to address reoccurring QA/QC issues.

Electronic Technician, Super Technician Designation/Communication Security Maintenance Technician/ Miniature Electronics Lead Repair Technician 6/2000 - 9/2005

Department of Defense, United States Navy Various Global Locations

Performed operational, QA/QC, and safety inspections, while maintaining, managing and supervising a wide variety of Department of Defense electrical, electronic and communication material and systems, and ensuring all material received complied with all U.S Navy specifications and requirements. Scheduled and performed QA/QC inspections, safety inspections, maintenance and repair of satellite, microwave point to point, HF, VHF, UHF, cryptographic communication systems, and low medium and high voltage transmission and distribution systems. Was also responsible for providing bi-weekly, monthly and quarterly progress reports to senior leadership.

Affiliations and Certifications:

United States Navy: Certified Surface communication Electronic Technician

United States Naval Sea Systems Command: Miniature Electronic Repair Technician

Electronic Technician Association International: Certified Fiber Optics Installer

MTA NYCT: On - Track Safety Training certification for Contract workers

Long Island Rail Road: Road Worker Protection Training Course

Metro-North Railroad: Roadway Workers Procedures for Conductor Flags/Contract Employees Working on Metro-North Property Program.

National Railroad Passenger Corporation (Amtrak): Certification for On-track safety for contractors

ISO-9001: Certified ISO-9001: 2008 Auditor by SAI Global Certificate Number C63317 issued 11/10/2009

O.S.H.A: 30 hour Certification Course. Card Number: 600358841 issued 3/30/2009

Education:

United States Navy Communication Security Maintenance Technician School, 2003

Electronic Technician Association International Fiber Optics Maintenance Technician School, 2002

United States Naval Sea Systems Command Miniature Electronics Repair Technician School, 2002

United States Navy UHF, HF, VHF and Satellite Systems Technician School, 2001

United States Navy Advanced Electronics “A” School, 2001

Rutgers University: Major: Electronic Engineering, Minor: Political Science, 2000

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