Mortgage Default Servicing
Resume:
SCOTT VALLETTI
Bensalem, PA ****0
M- 215-***-****
Email: *********@*******.***
PROFESSIONAL SUMMARY:
Seeking a position to expand on my 20 years of mortgage default management and legal experience, a committed mortgage servicing professional with a diversified background in data analysis, able to problem solve and in developing people's skills. Excels at motivating others to obtain and meet monthly goals. Totally committed individual with pride in being direct, spontaneous and communicative. Established daily operational bases for projects/programs and provide the direction to ensure that progress and deadlines were met.
PROFESSIONAL EXPERIENCE
KEYSTONE ASSET MANAGEMENT Lansdale, Pennsylvania 2007-2010
Portfolio Manager
Oversaw and coordinated ten Asset Managers and three Pre-Marketers whose portfolio size ranged from 150-200 assets across the country for various clients. Reviewed and regulated Asset Managers and Pre-Marketers to adhere to the client’s timelines in regards to preserving and marketing of their assets. Responsibilities included training the departmental staff on a quarterly basis to ensure development, in addition to the procedural requirements. Was the go to person for the team when an issue arrived that may have needed to be elevated to the client.
• Worked closely on a daily basis with clients and preservation companies
• Created detailed month end reporting for all clients
• Maintained positive work environment for the asset managers and pre-marketers
• Ensured that there was a good relationship between Keystone and clients they serviced
• Daily review of asset managers portfolio’s looking for errors, omissions or opportunities
• Direct contact for client issues on assets
• Lead person on weekly conference calls with clients to discuss existing portfolio
• Worked closely with Director of Operations in creating a report set for Asset Managers to follow to help in managing assets easier
• Worked with accounts payable and corporate accounting to ensure all vendors and clients are paid within guide
CENLAR FSB Ewing, New Jersey 2006- 2007
Default Compliance and Reporting Manager
Oversee compliance for entire default area included is Foreclosure, Bankruptcy, REO and Post Claims. Ensure timely and accurate default reporting to all government agencies at month end. Developed and analyzed daily and monthly trend reporting requirements within the entire default department.
• Maintained positive working relationships and strategic partnerships with vendors
• Ensured proper protocol has been followed per government agencies prior to loans going into foreclosure
• Developed policies and procedures for entire default department to ensure Cenlar was in compliance within
default servicing
• Monitor and validate entire 1099A acquisition or abandonment of real property process at month and year end
• Oversee entire property preservation process. Ensure that properties are being maintained during the course of the year
• Worked with accounts payable and corporate accounting to ensure all vendors and clients are paid within guide
• Worked closely with preservation vendors to ensure all HUD insured homes are in conveyance condition prior to claim being filed
• Analyze accounting problems and errors that may occur in the processing and transmittal of funds to investors
• Receive and respond to inquiries made by clients and investors accurately and timely
• Participated in personnel areas of hiring, promotion and career development
• Acquired RESPA, FDCPA and FCRA certifications
CBC/INNOVIS Horsham, Pennsylvania 2005-2006
Onsite/Vendor Manager
Responsible for overseeing that operations and procedures are followed adequately at the clients shop. Creating and up keep of all policies and procedures and coordinating work assignments. Was responsible for acting as a liaison between GMAC Mortgage and all vendors/clients. Monitored/facilitated client issues and concerns.
• Supervised and coordinated all personnel activities and service requests of all foreclosure, bankruptcy and clerk positions
• Ensure there was always a healthy relationship between GMAC Mortgage and various vendors and clients.
• Assisted in the analysis of financial impact of risks on the company within the authority and selecting appropriate techniques to minimize losses
• Worked independently and made sound and accurate decisions and utilize discretion in dealing with client customers, staff, attorney’s and vendors
• Constantly maintained sound business relationship with client’s upper management, all department managers, supervisors, team leads and staff
• Participated in personnel areas of hiring, promotion and career development
SELECT PORTFOLIO SERVICING Hatboro, Pennsylvania 1994–2004
(Formerly Fairbanks Capital Corp.)
Default Manager
Develop foreclosure/bankruptcy supervisors through communication, training and goal setting, including regular individualized coaching sessions. Ensured that the team members met or exceed minimum standards. Ability to handle multiple tasks including but not limited to meeting deadlines, investor updates, planning and facilitating meetings. Other responsibilities included maintain accuracy in the foreclosure process, bidding and sales reporting.
• Oversee process workflows and controls to ensure superior servicing performance
• Developed and implemented new default reporting that increased timeline and compliance percentage 12% in six months from implementation.
• Establish and monitor internal and external SLA’s
• Managed 80 foreclosure/bankruptcy representatives through 8 supervisors performing default servicing of 30,000 residential/commercial mortgage loans nationwide.
• Coordinated and monitored attorney representation and performance. Conducted regular on site visits and audits.
• Established procedures and protocol to process loans acquired from various investors, ensuring compliance within fnma, fhlmc gnma and VA guidelines
• Prepare operational reports to ensure budgetary/operational requirements are met.
• Conduct staff meetings to resolve problems and ensure call center is operating within guidelines and compliance of client Service Level Agreements.
• In charge of disaster recovery
• Participated in personnel areas of hiring, promotion and development
Additional Work Experience
Oxford First Corporation Elkins Park, Pennsylvania 1989-1994
Foreclosure/Collection Analyst
Education
1987 Graduate of South Philadelphia High
30 credits toward Associates Degree in Business
ADDITIONAL SKILLS
Excellent communication and interpersonal skills
Goal oriented with excellent decision making skills
Ability to multi-task
Computer skills: Excel, Word, Outlook, Power point, Visio, Lenstar, LTS, MSP, Mortgage Serv, Business Objects, Passport and RESNET
PROFESSIONAL DEVELOPMENT
Managing within the Law
Advanced Communication Skills for Management
Regularly attended conferences and participated in seminars on servicing trends and developments in the industry. Regular panel member of default servicing round table
Completed 1st Level of MEA management training, 1 class short of 2nd Level certificate
Wrote news articles for DSNews (Dec 08) and Servicing Management Magazine (April 09)
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