Jay Snipes MBA, PMP, COTR
**** ********** ***** • Helena, Alaba¬¬¬¬ma 35080
256-***-**** • ********@*****.***
Program Manager
Executive-Level Program Manager with 6 years of financial management and Information Technology (IT) experience in the public sector with key emphasis in Enterprise portfolio management. Identified as an expert for the Federal Government with a record of success ensuring that business objectives achieves the desired organizational outcomes and projects are successfully implemented.
Competencies
• Strategic Program Planning and Evaluation • Capital Planning and Investment Control (CPIC) • Software Development and Release (RAD and Agile)
• Contract/Procurement Management • Team Building and Leadership • Business process re-engineering (BPM)
• Triple Constraint (Time, Cost, Scope)Management • Cost Benefit Analysis • resource planning and management
• Testing and Quality Assurance • Technology solutions • Budgeting
Professional Experience
Program/Project Manager: U.S. Treasury Financial Management Service, 2008 to Present
• Accountable for and manage multiple projects and relationships of customers/business owners and contractors across geographical regions during projects
• Maintain continuous alignment of program scope with strategic and tactical business objectives,
• Ensure that strategies, goals, and objectives, align with the organization’s strategic plan, mission, vision and values
• Facilitated DMS's Roadmap governance process and developed new diagrams
illustrating resource over allocation and initiative dependencies.
• Developed concept of operations for upcoming initiatives with the potential to expand business operations
• Identify and develop key performance indicators (KPIs), and implement recommendations to modify programs to enhance effectiveness toward the business result and strategic intent
• Presided and organized internal data information repository summits and discussions with the financial information repository, EBISS, Federal Reserve, to identify impact on systems and to continue systems thinking.
• Application owner of a business intelligence Debt Information Repository and Performance Measure dashboard, which provide analytical reports that support business decisions.
• Responsible for CPIC OMB reporting for a multi-million dollar major Treasury Investment
• Lead and Manage contracts management tasks throughout the procurement/acquisition process
• Consistently communicate with executive management to provide accurate program and project status reporting and recommendations for future initiatives
• Team leader, coach, mentor with established ability to employ, guide and encourage others to surpass established objectives
• Research, analyze, and implement best practices and current policies to ensure a successful project implementation in adherence to standards, rules, and regulations
• Develop senior level presentations to internal and external parties
• Implemented WebFOCUS technologies on Z/Linux platform for increased analytical reporting
Jay Snipes MBA, PMP, COTR
Page Two
Key Achievements
• Implemented Program and Project Management Methodology.
• Consulted an International Payment Program to provide program and project management oversight
• Trained Directors and project managers on benefits managements and ensured alignment with organizational goals.
• Established the proper roles and responsibility between contractors and business group, based on skill and knowledge.
• Instilled proper control over project outcomes by controlling risks, time, cost, scope and resources
• Created Standard Operating Procedure documents for the RAD process
• Resolved International and politically charged issue.
• Virtually implemented an immediate solution with an international agency that would allow them to continue their business but stay in compliance with government standard
• Maintained a positive relationship during negotiation between government, private agency, and international third party.
• Decision made allowed business to continue with no interruptions and avoided any costly stoppages and political back lash
• Introduced and established in house Business Intelligence/Analytics reporting.
• Created and implemented a transition plan and timeline that Reduced the dependency of outside sources and utilize the in-house resources
• Report development was fully brought in house 6 months and in less than a year developers were able to provide business intelligence, analytical, and dashboard reporting.
• Application owner of the two in house Business Intelligence reporting sources used for forecasting and predictive analytics.
• Identified organizational Performance Metrics and implemented dashboard for visual representation
• Automated a visual dashboard of a formerly manual process of tracking current business process
• Implemented Business Re-engineering (BPM).
• Led effort to review current process that was not running efficiently due to unresolved bottlenecks.
• Led a team using Business Process Modeling, to work with the business owners and understand requirements and identify a streamlined process.
• Created multiple simulations and what if scenarios for analysis of the process
• Ensured the effort was done with tact and understanding to make certain the users were comfortable and willing to provide suggestions to aid the effort.
The new process proved the ability to reduce costs by almost $100K.
Key Projects
• Program Manager of International Payments System
• Project Manager of a Performance Management Framework and WebFOCUS dashboards
• Project Manager of Implementation of Z/Linux system and a DataMart
• Project Manager of the Transition of WebFOCUS developmental services
Jay Snipes MBA, PMP, COTR
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Lead Acceptance Tester: U.S. Treasury Financial Management Service, 2006 to 2008
• Supported priority projects as Acceptance test lead coordinating with offices nationwide to process software updates, fixes and enhancements through testing phases to ensure on-time delivery to clients
• Trained employees on testing applications and procedures
• Developed and maintain test plans, standard operating procedures, and recurring reports
• Managed security of Treasury’s Financial Management Service FedDebt testing environments by developing new processes that provides password security for training coordinators
• Oversaw WebFOCUS report testing various applications
• Developed Adhoc WebFOCUS reports that have improved debt collection used for frequently used for senior/level executive updates and occasional congressional needs.
• Planned and managed testing workloads for DMS project
Key Achievements
• Provide System and User Acceptance Test Expertise.
• Brought in on major mainframe relocation to provide expertise on acceptance testing.
• Provided documentation and training on technical issue related to the testing effort.
• Applied communication method that accurately informed team of current status and current pitfalls preventing further project delays.
Education and Certifications
• Contracting Officer Technical Representative (COTR), 2010
• Project Management Professional (PMP), 2009
• Troy University, – Troy, Alabama, 2008
Masters of Business Administration
• University of North Alabama – Florence, Alabama, 2005
B. S. Degree with Major in Computer Information Systems and Minor in Spanish