K.Belgard_Resume

Karen Belgard

**** ****** ******* **. # **** Carrollton, TX 75006

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OBJECTIVE

To utilize my customer service experiences and technical skills to their maximum potential

SUMMARY OF QUALIFICATIONS

Years of professional customer service, including life-long learning and training

Ability to work independently and with a team

Proficient using Internet, Datatel (internal system used at DCCCD) Novell GroupWise e-mail system, Windows XP, MS Word, Excel

EDUCATION

Brookhaven College, Farmers Branch, Texas

Associates Degree in Computer Information Systems

Numerous Certificates – Continuing Education and SkillPath Seminars

EMPLOYMENT EXPERIENCE

Brookhaven College of the Dallas County Community College District,

Farmers Branch, Texas, October 1998 – Present

Administrative Assistant to the Executive Dean of Communications Division

November 2003 – present

Provide assistance to dean, faculty, students and staff interpreting organization policies, rules and regulations; enter class schedule information using Datatel system; prepare employment contracts, use independent judgment and discretion in handling delegated administrative assignments

Coordinator – Teaching & Learning Center

January 2000 – November 2003

Provided logistics for professional development training and support for activities of the Teaching & Learning Center; acted as a resource person for the center; performed general office functions

Student Assistant

October 1998 – January 2000

Supported Institutional Research Department by assembling data for reports; assisted computer technicians with upgrading and disassembling of computers as needed; filed authorization forms

Other employment experience includes:

Human Resources Assistant with Thousand Trails/NACO - 1994 - 1997

Seasonal employee with H&R Block - 1993 and 1994 Tax Seasons

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