Customer Service Medical Billing
Resume:
Lorena Delgado
Corona CA, 92882
du1cek@r.postjobfree.com
SUMMARY OF
Qualifications
• Insurance Practices
• Insurance coding principles (Medical and Dental)
• Electronic Health Records
• Claims Examining
• Medical Billing
• Front Office
• Medical Law & Ethics
• Bilingual: English/Spanish
• Type 45 wpm/12,000 kph
• Medical Front Office (customer service, answering phones, filing)
• Claims Processing (CMS-1500, 1450(UB-04),ADA)
• Claims Examining (Adjuster)
• Medical Billing & Collections (Outpatient & Inpatient)
• Medisoft
• Microsoft Word, Excel, Power Point, Outlook, Lotus
• ICD-9, CPT, HCPCS, CPT Coding
• Proficient computer skills in: MS Word, Excel, PowerPoint, MS Project, QuickBooks
Pro, Internet and Email
• Insurance billing for private, Medicare, Medi-Cal, TRICARE/CHAMPVA Programs
Work Experience
Source Medical Billing, September 2012-October 2012
Medical Internship
• Responsible for collection calls
• Billing for medical and all commercial carriers
• Denying claims for status
• Verifying health insurances
• Preparing patient files for court
• Functioned as a communication link within the office and processed correspondence in a
timely and systematic manner
• Look up ICD-9 codes to verify if a code has been changed and enter deposited and
updated patients' demographics using the Medisoft system.
.
A & M Financial, Corona, Ca October 2010 – September 2012
Administrative Assistant
Coordinated management calendars, prepared and monitored agendas, attended meeting,
•
prepared minutes and submitted to management for review and approval.
Worked with managers and supervisors to organize and present multiple analyses in a unified,
•
structured format.
Prepared and compiled, assembled, collated and reproduced power point presentation, reports,
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documents and other materials.
Maintained files, respond to and route external and internal customer calls and inquires.
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Responsible for tracking and monitoring, payroll, expenditures and budget.
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Used problem solving skills independently and as a team member with sales staff, customers
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and shops to research and resolve customer payment disputes and anticipate future customer
billing needs.
Provided assistance to the financial advisors and management by compiling data, tracking and
•
reporting status.
Researched and queried reports for management.
•
Vons
Checker /Customer Service Desk, September 2003 - October 2010
• Counted drawers
• Worked the Customer Service Desk performing Western Unions, Money orders, Lottery.
• Handled returns and customer service.
Certificates/Honors
• CPR-BLS Certified (American Heart Association)
• Perfect Attendance
• Honor Roll
Education
UEI College, Riverside, CA
Medical Billing & Insurance Coding
Diploma September 2012
References available upon request
Contact this candidate