Education
________________________________________University of Maine at Augusta, Augusta, ME January 2001 – December 2005
Baccalaureate of Science, Business Administration; Concentration: Management December 2005
Major GPA: 3.25
Certificate in Human Resource Management December 2005
Associate of Science, Business Administration; Concentration: Accounting May 2003
Honors: Dean’s List 2001-2005
Work Experience________________________________________
LLBean November 2006 – Present
Customer Service Representative II – seasonal position
• Assist customers, process orders, handle problems, adjust accounts
Nancy Marshall Communications March 2008 – May 2008
Office Administrator/Bookkeeper – temporary position
• Entered billing on database, researched material, phones
• Searched news clips, updated advertising database, figured advertising equivalency
USM Muskie School, Child Welfare Training Institute July 2007 – February 2008
Administrative Assistant – temporary position
• Updated spread sheets, word processing, transcribed
• Registrations, workshop preparation,
• Researched material, support of OCFS accreditation process
• Database creation & upkeep
• Responsible for overall design of brochures & training materials for conferences and meetings
Barbara Merrill Gubernatorial Campaign July 2006 – November 2006
Office Administrator
• Created and maintained financial spreadsheets
• Scheduled meetings and events, updated database
• Answered phones, researched material, attended public events, wrote correspondence
State Of Maine, office of the Commissioner of Economic and Community Development June 2006 – July 2006
Administrative Assistant – temporary position
• Scheduled and coordinated meetings, events, appointments
• Drafted correspondence for the commissioner
• Answered and screened the commissioner’s e-mails and phone calls
Vallee Real Estate, Hallowell, ME September 2002 – March 2005
Office Administrator & Bookkeeper
• Developed comprehensive advertising system utilizing property descriptions and photos
• Reconciled bank accounts including: trust account, two business accounts and owner’s personal account
• Calculated broker’s commissions for all sales
• Assembled and maintained all “new listing” folders for brokers and scheduled broker’s appointments for all showings
• Performed miscellaneous clerical duties, maintained company’s website, provided excellent customer service and support
Work Experience continued
________________________________________
Kohler Day-Care, Hallowell, ME September 1985 – September 2002
Owner
• Owned and operated day care, responsible for daily management, purchased supplies
• Maintained thorough accounts for each family/child, prepared taxes
• Budgeted food, crafts and miscellaneous expenditures based on funding
• Attended various workshops and trainings focusing on business management and child development
State of Maine, Taxation February 1984 – June 1985
Data Entry
• Processed state tax forms
Skills
________________________________________ • Microsoft Office, QuickBooks, Interpersonal Communication, Multi-Tasking