Sales/Customer Svc

BRICO L. SMITH

**** ******* **** ** **********, GA 30078 404-***-**** ***********@***.***

Summary of Qualifications

Self-motivated, result-oriented problem solver who possesses great sales, negotiating, business and office management skills Proven ability to increase company revenue by developing new and existing accounts Knowledgeable office manager with sales, marketing, and customer service training Proficient computer skills with knowledge of MS Office Suite, Autodesk Design Layout, and EMS(event coordinating software) Training in sales and marketing with public speaking by certified teachers of the “One-Minute Sales Person” and “One Minute Manager” course.

Professional Experience

West at Home 2011- Present

Customer Service Rep

An at-home representative taking in-coming call per company advertisements

My duties:

• Taking orders from incoming calls per radio, tv, and/or print ads

• Effectively manage sales scripts with precise data entry

• Responsible, accurate, and concerning of customer sensitive information.

Gold’s Gym 2009-2010

Sales and Marketing Manager

World-class fitness gym with facilities throughout the U.S. and the world

My duties:

• Set up sales and marketing membership drives

• Worked inside sales, outside sales, and telemarketing

• Serviced all customers with fitness information, equipment maintenance, and personal training events

Bank of America 2007- 2008

Payment Processor

Specializes in high volume handling and processing of government payments

My duties:

• Work in various sectors: Mail division/ Extraction division

• Assist with quality control

• Secure proper removal of highly classified information

Samson Health and Fitness Center 2005- 2007

Fitness Specialist/Special Event Coordinator

A fitness center that specializes in all forms of physical fitness and personal development

My duties:

• Serviced all customers with fitness information, equipment maintenance, and personal training events

• Conducted sales tours and walk-thru of facility to future incoming members and guests

• Managed inventory and set up special events for all divisions per EMS scheduling

• Constructed weekly and monthly reports per MS Office Suite

Education

Life Christian University

Acquiring Bachelor’s Degree in Theology/Biblical Education Graduation date: December 2010

Associates Degree in Theology 2009

Atlanta Technical Institute 1995

Diploma in Drafting

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