Customer Service Assistant
Resume:
Georgelyn Bernard
Riverdale, GA 30296
********@*****.***
QUALIFICATION SUMMARY
Dynamic, self-motivated nursing assistant candidate dedicated to establishing superior service with clients in a long-term care facility. One who incorporates expertise with strong organizational, planning and time management skills to achieve “best results”.
EDUCATION
Diploma : Charlotte Amalie High School, St Thomas VI 1993
Certified Nursing Assistant McDonough Health Career Institute McDonough, GA 2009
PROFESSIONAL EXPERIENCE
Horizon Staffing Service Atlanta, GA
Tax Processor: 2009
Completed and processed tax returns for the IRS via Bank of America.
Adhered to all IRS compliances with regard to credit and personnel issues.
Reviewed all checks and vouchers for the IRS via Bank of America.
Maintained all technical procedures as required upon review.
Retained cognitive skills during and off peaks to secure high level of retention.
National Insurance Detroit, MI
Customer Services Representative
2006-2007
Carried out superior customer service.
Adhered to company policy for the issuance of home and auto insurances.
Managed and maintained multi-line for staff.
Conducted interviews with clients to direct calls appropriately.
Reference furnished upon request
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