Customer Service Home Health

Shaina M. Castro

**** ***** **** **. *** ****F

Marietta, Ga 30067

248-***-****

Objective:

To utilize and enhance my skills while showing initiative and meeting the expectations of the organization.

Education:

Medical Assistant Certification Received: October 2006

Everest Institute Southfield, Mi

Medical Assisting Program April 2005- June 2006

Completed 160 Hours of Externship: Internal Medicine Physicians

Skills:

Clinicals

Vitals Injections CPR Certified

First Aide EKG Throat Cultures

Autoclave Dressing Changes Phlebotomy

Pregnancy Testing Glucose Testing PFT

Holter Monitor Bone Density Testing Specimen Collection Assisting with ADLs

Administrative

Typing (30-40 wpm) Charting/Filing

Medical Billing/ Coding Bank Reconciliation

Appointment Scheduling ICD-9 Coding/ CPT Coding

Achievements:

• Presidents List, Perfect Attendance- Evereste Institute

• Volunteered at VA Hospital in Ann Arbor, Mi.

• Volunteer- Michigan Running Fit Program

Experience:

Pitney Bowes Atlanta, Ga

Pre-Sorter December 2011- Present

Clare Bridge- Specialized Memory Care Ann Arbor, Mi

Resident Care Associate August 2011-November 2011

Madison Property Company- Ann Arbor, Mi

Hidden Valley Club Apartments February 2011- Present

Leasing Agent

University of Michigan

Rackham Graduate School Ann Arbor, MI

Student Services Assistant November 2010 – February 2011

Synergy HomeCare Chelsea, Mi

Office Coordinator/ Home Health Aide February 2009- January 2010

Certified HomeCare Consultant

Tim Hortons Bloomfield, MI

Customer Service/ Cashier March 2006- September 2010

ExcellaCare Farmington, MI

Home Health Aide February 2007-September 2007

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