Project Manager Sql Server
Resume:
RENATO MENDONCA, PMP®
Mobile: 813-***-****
email: *********@*****.***
Palm Harbor, Florida 34685
English * Portuguese * Spanish
Public profile: http://www.linkedin.com/in/rmendonca
Experienced project manager professional, credentialed by the PMI and with over 25 years of experience in software development industry, from 10+ years as application developer to 10+ years as Project Manager and 7+ years with software delivery management experience. An experienced Program Manager, responsible for managing multiple offshore project manager’s progress on many application developments as well as helping establish supporting PMO processes and templates. I bring an extensive experience on SDLC, applying hybrid methodologies like Waterfall, RUP, Agile and SCRUM; experienced with using Function Point and User Point estimation as well as: managing projects through Critical Path analysis and budget management. I am experienced on managing teams and documentation from project’s inception to the final delivery and follow-up with post-production customer support on services and solutions.
CORE COMPETENCIES
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• People Management
• Portfolio Management
• Communication
• Strategic Planning
• Team Leadership
• Relationship Building
• Risk Analysis,
• Governance
• Waterfall/Agile/Scrum
EDUCATION / CERTIFICATIONS
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Computer Science, Bachelor equivalence degree– University of North Carolina at Charlotte;
PMP® – Credential granted by the Project Management Institute. #1316351
INDUSTRY KNOWLEDGE
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Financial, eCommerce, Telecomm, Pharmaceutical, Manufacturing, Civil, Logistics, Technology, Media, Transportation, Automotive, Consumer goods, Power and Utilities and other industries
TECHNOLOGY/METHODOLOGY EXPERIENCE
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SAP/HR, SOA, Web Services, Oracle, SQL Server, VB/VBA, NET, ASP, JAVA/J2EE, MS Project, Daptiv, SDLC, Function Point Analysis, Delivery Methodologies, Visio, SharePoint, BI, DW, SOX, PMO, CMMI, Waterfall, RUP, Agile, SCRUM, XP.
PUBLICATIONS
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03/2010 - Podcast: Cloud Computing – How Cloud Services related to IT Outsourcing
http://www.stefanini.com/podcast/Stefanini%20IT%20Solutions%20Cloud%20Services%20Podcast%20V1%203_17_10.mp3
02/2010 - Magazine Interview: Brazil Cloud Services Mostly in Early Development
http://www.nearshoreamericas.com/latin-american-outsourcing-brazil-cloud-services-mostly-in-early-development/2703/
12/2009 - Podcast: Nearshore Outsourcing – How to Reduce Costs and Increase Productivity
http://www.stefanini.com/podcast/Nearshore_Outsourcing_Podcast__Version_1_12_12_9.mp3
08/2009 - Podcast: Trends and developments in Outsourcing
http://www.stefanini.com/podcast/Stefanini%20Trends%20Podcast%208_19_9.mp3
02/2008 - TV Interview - RPC: Searching Talent on a technological market (Brazil).
http://www.rpctv.com.br/paranaense/video.phtml?Video_ID=&Progra_ID=7&seq=14884
PROFESSIONAL EXPERIENCE
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TekSystems
04/2011 to present
Global Senior Project Manager at client
• Currently leading implementation of Serve application internationally in China and Brazil. These are programs slatted for delivery in August’12 (China) and Aug’13(Brazil). I currently manage 5 project managers for China and we are in the initial phases for Brazil (pre-contract). The application is being developed in .NET and using a hybrid of Waterfall with RUP.
• Started a partnership project to integrate Serve systems with a NFC (Near Field Communication) partner, to allow customers pay for goods with Amex/Serve accounts using their mobile NFC enable smartphones. This is an application under development using .NET and with Agile/Scrum development methodology.
• Managed the FXIP project, enabling Serve account holders transfer funds across 127 countries, in US Dollar or local currencies. This was also developed in .NET with a hybrid of RUP/Agile methodology.
• Provided executive reports and conducted weekly stakeholder meetings, presenting risks and discussing mitigation strategies, while reviewing and bringing clarity to the entire team in regards to the project’s critical path, deciding where to focus efforts and removing impediments to critical tasks.
• Conducted daily progress and risk management meetings with project managers (App Dev, IT Ops, Procurement, Finance, HR, Legal) reviewing the risks to each program, identifying and resolving impediments and getting everyone’s buy-in on the executive reports.
• Participated on daily scrum meetings with application development, collecting more information for risk management sessions.
• Reported weekly CapEx and OpEx budget vs. actuals through a financial report of actual hours logged into the project (labor capitalization). Monitored and reported expenditures on projects on initiation state, when funding was not formally approved.
• Responsible for creation of status report, and for managing the creation of business requirements documents, functional requirement documents, test cases, use cases, architecture diagrams, document approvals.
STEFANINI INTERNATIONAL
04/2004 to 04/2011
Senior Global Program Manager: 05/2009-04/2011
• Managed budgets (CapEx/OpEx) of $3M in Telecom/Network; $2M in Enterprise Applications; $3M in Infrastructure and $4M in Facilities, and $3M on new branch projects, totaling an excess of $15M in global budget management. This after achieving a $5M global budget reduction in early 2011
• Worked along with CFO on expenditures, capitalization of work force, budget reduction, expense approvals and executive reports to the CEO and the president;
• Applied hybrid models of waterfall methodology with RUP, RUP with Agile and Agile/Scrum on projects across all development centers
• Improving channels of communication with customer services, acting upon needs and managing clients expectations by being on top of project progress, risks and communicating frequently with the end customer, providing appraisals and addressing customer’s concerns as they rise;
• Responsible for Internal Applications maintenance and Offshore Developments through development centers in Brazil, Mexico, India, Romania and Philippines.
• Implemented and optimized custom development processes, utilizing a collaborative internal web site with templates, knowledge base, risk management, lessons learned and specific project related information.
• Appointed as the Single Point Of Contact for the IBM account in Latin America. Also appointed as the Global Project Coordinator for IBM operation in Europe, North America and Asia
• Supervised IBM’s NCAP project with a revenue of US$ 60M in 4 years, managing 80 vendors 200 application development resources in US, EMEA, LATAM.
• Presented results and trend analysis to IBM Global Procurement Executives on monthly meetings
• Managed 5 Project Managers from Brazil, 4 from Mexico,1 in Bucharest, 1 in Manila and 2 in India
• Supported a project for IntelligentInsites to allow control of equipment/personal location in a hospital or clinic using J2EE application using RTLF/RFID technology. Team of 1 Project Manager, 8 developers and 1 tester.
Senior Program Manager: 02/2008 – 04/2009
• Managed a Program for Tax distribution software, using .NET and SQL Server. The project was estimated in 14000 FPAs, with a team of 2 project managers, 2 business analysts, 14 developers and 2 testers; with a mix of local development (Staffing) and offshore in Mexico.
• Delivered a new portal solution focused on alternative solutions for financial market, funds, hedge funds, fund of funds for Vertice Technologies in Miami, FL – This small program included 3 project managers, (Brazil and Mexico) and 8 .net/sharepoint developers.
• Managed 5 Project Managers from Brazil, 4 from Mexico;
• Responsible for the HR Program, with the delivery of 16 projects with varying sizes and complexities to Gerdau Ameristeel over a period of 1 year. For this program, I’ve managed 2 different offshore vendors (Stefanini in Brazil and a competitor in Canada). Used a light RUP methodology and reported CapEx expenditures, mostly reviewing/approving invoices and monitoring where we were in comparison with original estimates. Most of the financial risk was transferred to offshore vendors. The largest project was related to 401K choices with a budget of 5M and a timeline for implementation in 18 months.
• Delivered a complex solution to logistics department for GerdauAmeristeel that enabled savings of US$24M/year on freight rates based on defined routes, service providers and types of cargo.
Development Center Manager: 04/2004 – 02/2008
• Orchestrated a multi-faceted development at the largest hydroelectric power plant in South America, replacing legacy applications with a new integrated solution, with a total budget of U$ 8M. I had 1 PM, 6 developers and 1 tester (Working in a consortium with TCS and another IT Provider in Brazil)
• Applied Critical Path methodology and conducted WBS sections (WBS/PERT/FLOAT) to help identify the critical path on “whiteboard” meetings, bringing alignment and buy-in from the team.
• Supported definitions of functional specifications, technical specifications meeting with customers, product owners, business analysts and functional consultants, achieving buy-in from all involved.
• Managed the development of an ERP system to the City of Fortaleza with budget in excess of US$5 M. This was a program where I managed 3 project managers and about 100 other resources divided in 3 development centers in Brazil.
• Managed the development of a BI product, integrating Postgress and SQL Server databases into a new product that was distributed over Brazil with 2 PMs, 8 developers, 2 business analysts and 2 testers.
Technologies/Methodologies applied: SCRUM, RUP, J2EE, .NET, SAP, ABAP, Oracle, SQL Server, Sharepoint, Web Development
LAWSON SOFTWARE (St.Paul, MN: 3,700 employees $750M Revenue, ERP Solution Provider)
04/1999 TO 10/2003
Application Development Manager
• Project managed the development of versions 4 to 5.5 for Candidate, recruiter and administrator modules, acting as project manager while working with systems architect, senior analysts, developers, DBAs and testers on bi-monthly major releases and with minor bi-weekly patch releases;
• Organized product releases, matching delivery dates and reinforcing client commitments; we had bimonthly major releases with patch releases every other week.
• Served as liaison between functional, technical and operations teams;
• Responsible for $2.5M budget (CapEx/OpEx) with biweekly reviews of forecast/actuals, evaluating variances and managing risks to the budget with upper management and financial team.
• Directed a team of 13 professionals including Systems Architects, developers, DBAs, business analysts and testers;
• Managed CapEx and OpEx actuals (From paperclips to Data Center contracts along with human capital expenditures);
• Managed the automation with background check vendors using WebMethods;
• Managed over 250 client’s data, coordinating infrastructure, operations and global support teams;
• Developed the full solution with over 3000 classes in Java, 3 Oracle databases and 8 servers;
• Conducted system performance evaluations, based on market benchmarks and expert consultancy;
• Developed versions 3 and 3 and delivered the e-recruiting application that supported the client portfolio growth from 4 to over 250 clients in 3 years;
Technologies applied: Visual Basic, J2EE, Oracle, WebMethods
CCSC – COMPUTER CONSULTING SERVICES CORPORATION (Based in Atlanta, GA – no longer in business)
10/1998 TO 06/2000 - IT Consultant
• Delivered consultancy services to Coolsavings.com in Chicago, IL and ConEdison in New York;
• Provided development services to Lawson Software as a contractor from 04/1999 to 06/2000;
• Technologies applied: ASP, Visual Basic, Oracle, SQL Server
VIASOFT (Own company based In Brazil)
01/1995 TO 09/1998 - Principal Systems Analyst / Owner
• Delivered several custom applications to Siemens of Brazil;
• Developed a solution for insurance brokerage companies;
• Created and implemented the Process Quality Control solution for Volvo of Brazil;
• Developed The Basel Committee on Banking Supervision, the PCA and the TIE applications for HSBC Brazil.
• Developed ISO compliance applications to HSBC Brazil, managing the information to acquire ISO9002 certification.
HSBC (One of the largest Bank Institutions in the world)
05/1992 TO 12/1994 - Developer/System Analyst
• Worked with the CI (Information Center) team, developing custom applications and providing support to users and training on windows technologies
• Developed the Call Center management system, replacing phone sets with a telephone card (pioneering phone emulation cards in Brazil on 1992-1993
• Developed the ATM central control system, which monitored status on the 1600 ATM’s distributed across the country, providing environmental status (door opened/closed, card in/out, ATM balance, transaction history etc).
• Developed a Dashboard application that collected financial, auditing, ATM and other strategic and sensible information on real time, displaying it exclusively to the board of directors.
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