Inquiry of sales manager position
Resume:
A.THOMAS HUSSEY
**** ***.*******’ilani rd. **G • Lahaina, HI 96761 • 808-***-****
EMPLOYMENT
Front Desk Agent/Trainer
Hyatt Regency Maui Resort & Spa
808-***-**** ext# 3101 FEBRUEARY 2007- APRIL 2009
Lahaina, Maui
Agenda included checking in and checking out guest, cash handling to resolve bills and make change, exchange foreign
currency, daily reports including rate variances to final balance reports, etc. As head front office trainer I explained the
protocol of Hyatt including the 15 standards needed to know for front desk to the basics of checking in a guest with
appropriate discretion of package to knowing all room sizes and placement of rooms. Acclimating the agent to the grounds
and what areas are necessary to better qualify oneself with the grounds.
Supervisor/Barista
Java Jazz
808-***-**** JANUARY 2006- DECEMBER 2007
Lahaina, Maui
To create drinks to the need of my customers and those of the waitors; Efficiently stocking items needed for the Coffee bar and the Kithchen; Ordering supplies for the coffee bar with the vendors themselves; Answering phone for take-out orders and reservations; Selling the local art work of the owners acquaintances; Working many overtime shifts, when shorthanded.
WAITER/SERVER JANUARY 2004 - AUGUST 2004
FONDUE LOUNGE New York , New York
Setting up the lounge; Call reservations for the evening to verify the time; Greet and sit the customers; taking reservations; Taking orders and running orders ; Cleaning; Helping to restock; Cashing out the register to it's needed balance while finalizing receipts/ paperwork; Closing the lounge to an aesthetic appeal.
HEAD BARISTA DECEMBER 2002 - JANUARY 2004
FAUCHON New York , New York
Creating well groomed drinks at the request of customers; Daily inventory; Placing orders for items needed in my section; Train new employees in the coffee section; Being apart of the entire stores quarterly inventory; ringing up customers; keeping my section always clean; opening and/or closing my section.
SUPERVISOR/ BARISTA DECEMBER 2001 - SEPTEMBER 2002/AUGUST2004-JANUARY2006
STARBUCKS Lahiana , Maui
Create drinks to the liking of the customers; Opening and closing the store with all the paper work needed to be done with each shift; completion of weekly delivery; the store to always be aesthetically pleasing; Being aware that all employees take their respected breaks; Make sure all employees under my shift are up to standards in all aspects of the job.
STOCK SUPERVISOR/SALES ASSOCIATE NOVEMBER 1999- APRIL 2002
PRADA BOUTIQUE Ka’anapali , Maui
To retain knowledge of the basic and fashion designs that come through the store; being very well groomed while wearing the seasons new uniform; Selling the merchandise to the best of my ability;
taking full responsibility of all the new stock for the week; updating the inventory grids every day; opening and closing the store while dealing with all the paper work and money; Counting the safe at every new shift; Assisting the manager in implementing the new procedures given to us by corporate; Cleaning, consisting of steaming clothes to vacuuming and many others.
EDUCATION
BALDWIN H.S. SEPT. ‘95 - JUNE. ‘99
Class of 1999, High School Diploma Wailuku, Maui
While attending High School I volunteered at the local community theater for two years, won awards for performances in plays and helped with quiz bees for the honor society.
UNIVERSITY OF MANOA SEPT. ‘ 00- JUNE. ‘02
Honolulu, Hawai’i
My major was Liberal Studies. While attending college I worked full time and supported myself
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