Loss Prevention Manager
Resume:
MICHAEL J. KOHLER
Newtown, PA 18940
**************@*****.***
Objective: To attain a position in the loss prevention field with a leading organization that will provide a challenging environment and utilize my extensive knowledge of reducing loss and increasing profitability.
Summary:
• Loss Prevention professional with over 19 years of experience
• Consistent track record of reducing loss, creating awareness, and achieving compliance
• Energetic self-starter with excellent organizational, communication and auditing skills
• Particularly skilled at building effective, productive working relationships
PROFESSIONAL EXPERIENCE:
Party City Corp., Rockaway, NJ
Regional Loss Prevention Manager July 2002 – December 2006
December 2007 – January 2009
Responsible for all aspects of loss prevention and safety in 30 - 45 stores located in up to nine states.
• Reduced the total loss in assigned area of responsibility for three consecutive years
• Completed over 450 target audits identifying deficiencies and working with store teams to correct
• Conducted over 250 formal and one-on-one training meetings
• Participated as department representative on the Corporate Safety Committee that initiated programs and training, resulting in reduced general liability and workers compensation claims five years in a row
• Had the lowest number of employee and customer accident of any region in 2008
• Volunteered as department representative on the committee that was responsible for formulating policies and procedures that lead to the most profitable holiday season ever
• Utilized Aspect Exception Reporting that resulted in earlier identification of internal theft resulting in a 50% reduction in the average case amount
Dick’s Sporting Goods, Pittsburgh, PA
District Loss Prevention Manager January 2007 – December 2007
Responsible for all aspects of loss prevention and shrink reduction in nine stores with total sales over $120 million.
• Identified the largest theft of firearms in the company’s history resulting in the admission of 62 stolen firearms totaling over $65,000 by a former associate and manager
• Inherited a district with the poorest shrink and lowest average audit scores and raised the scores by an average of 15 points
• Conducted ten formal training classes in Firearms Compliance and Front End Training
• Worked with all stores to create a shrink action plan that concentrated on underperforming departments and followed up monthly for compliance
• Raised the level of shrink awareness with all managers and associates by one-on-one training sessions, weekly conference calls, and monthly meetings
MICHAEL J. KOHLER
**************@*****.***
Payless Shoesource, Topeka, KS
Regional Investigator May 2001 – July 2002
Responsible for the investigation of all internal, external and human resource-related investigations in 230 stores located in four states.
• Assumed an area with a shrink of .96% and reduced it to .89%
• Completed over 100 sessions of shrink reduction training with store associates and managers
• Facilitated six formal training classes with new mangers on fraud awareness, crime prevention and safety
Staples Inc., Framingham, MA
Area Loss Prevention Manager October 1998 – February 2001
Responsible for the protection of assets and the reduction of loss for 24 stores with total sales over $180 million in New Jersey and New York City.
• Assumed an area with a shrink of 1.7% and reduced it to 1.1%
• Facilitated over 20 formal training classes for new managers in inventory control and key-holder responsibilities
• Trained over 30 new managers in one-on-one sessions in loss prevention policies, customer service, financial impact, and company procedures
• Completed over 350 audits identifying opportunities to reduce loss and increase profitability
• Worked with stores to develop action plans to minimize the repeat of identified issues
• Supervised the uniformed security guard program in seven locations
Party City Corporation, Rockaway, NJ
Loss Prevention Manager October 1997 – October 1998
Rickel Home Centers, Inc. /Channel Home Center, Whippany, NJ
Regional Loss Prevention Director May 1997 – October 1997
Loss Prevention Specialist February 1994 – May 1997
Store Detective July 1991 – February 1994
EDUCATION:
Associate of Science in Business Administration. Ocean County College, Toms River, NJ
Additional Training, Achievements and Memberships:
• Wicklander-Zulawski & Associates Seminar in Interview & Interrogation Techniques
• Member of the National Retail Federation
• Phi Theta Kappa – National Honor Society of the American Two Year College
References available upon request
Contact this candidate