Sales Customer Service
Resume:
Van Faughner
Parma, Ohio ****0
*********@***.***
Objective:
Seeking a position where my ability to drive sales, while
maintaining the loyalty of established accounts, will be fully
employed to deliver positive and profitable results.
Dedicated Field Sales Representative
04/2010-12/2010 Signature Retail Services
Sales/Service/Account Management for Dricore Underlayment. Sold at
Major Home Improvement Retailers Lowe's and The Home Depot. Major
Responsibiliies for Driving Sales at Retail, through Employee
Training - Individual and Groups, Best Pratice Merchandising and
Solid Relationship Building at Store Level. Exposure to Large
Territory Travel and Call Frequency.
Flooring Sales Associate
11/2008 - 04/2010 Lowe's Home Improvement, Avon, Ohio
Hard-Surface/Soft-Surface Sales and Service to the DIY, and
Contractor Customer. Selling all Flooring Products and Associated
Materials. Daily exposure to working within Store Sales System, with
attention to detail on Stock level, Special Order Processing, and
Customer Fulfillment. Daily Interaction with a variety of Customers,
and Management at store level.
ISS Representative
4/2006 - 10/2007 E.A. Langenfeld, Mt. Prospect, IL
In store merchandising service to The Home Depot, covering the
Kitchen and Bath departments, including all major manufacturers in
Kitchen and Bath sector. Manufacturers include the likes of American
Standard, Kohler,Liberty Hardware, and RSI Industries. Working on
proper execution of manufacturers promotions and merchandising
directives in order to drive sales. Strong attention to Product
Training for employees. Responsibilities over fifteen stores in the
Northern Ohio Market Day to day functions include constant contact
with store management at all levels.
Market Service Representative
6/2003 - 9/2005 Plastival Inc., Elgin, IL
Manufacturers Representative for PVC Deck Railing and Decking
material, sold in National Big-Box HomeCenters, and Distributors, in
Multi-State Territory. Major responsibilities include Product Sales
through Contractor Sales Desk Set Maintainance/Product
Training/Inventory Control for In-Stock Product Program. Secondary
responsibilities include Returns Processing, and Customer Complaint
Resolution.
Territory Service Rep.
10/2001 - 11/2002 The SteelWorks Corporation, Denver, CO
Full-Service responsibilities to Lowe's stores. Make product
presentation solid, handle stocking orders, set maintanance, sell
suggested orders and adjust on-hand counts. Additionaly present PK
training to floor associates.Multiple state service experience with
thirty-two accounts.Same responsibilities to Sears Hardware.
Sales/Service Representative
9/1999 - 6/2000 Universal Forest Products, Grand Rapids, MI
Inside/Outside sales and service to retail lumber yards, and large
retail home centers. Major product included pressure-treated lumber.
Travel involved for service to major accounts, for POP, PK training,
etc.
Skills
Skill Name Skill Level
Last Used/Experience
10+Years of Sales/Service/Mana Expert Currently
used/10
References
Reference Name Phone Email
Type
John Kolesar 440-***-****
Professional
Steve Codding 216-***-****
Personal
Gerard Hogue 416-***-**** ******@*********.**
Professional
Additional Info
Superior Customer Service attitude acquired through 20+years in
Retail Sector.
Contact this candidate