Mortgage Specialist
Resume:
KIMBERLY SWAIM
**** ********* ****, **********, ***** Carolina 28642
********@*****.***
SUMMARY OF QUALIFICATIONS
Accomplished, results-driven, and customer-focused professional with diverse experience in establishing and maintaining relationship with clients to strengthen and revitalize business operations. Demonstrate broad-based background in developing profitable networks and partnerships. Possess proven capabilities in exceeding goals, surpassing expectations, and attaining corporate objectives. Articulate communicator with exceptional skills in addressing clients’ concerns.
- Successfully led efforts for establishing and managing operations of three companies; proven track record of success in start-up operations and business development
- Refined business acumen; knowledgeable of all operational functions including sales, marketing, human resources, accounting, and logistics
- Equipped with in-depth expertise in directing operations, managing accounts, and evaluating emerging markets
Computer Skills: Desktop Underwriter, Loan Prospector, Encompass Software, Calyx Point Software, Quicken, and Microsoft Office (Word, Excel, and PowerPoint); Windows XP and Vista
PROFESSIONAL EXPERIENCE
Dealer 2 Dealer Network, Elkin, NC
OWNER JUN 2003-PRESENT
- Oversee all functional areas of used car lot operations including sales and marketing
- Engage in weekly auto auctions and participate in activities related with car lot management
- Supervise staff, coordinate work schedules, and manage assignment of specific duties
- Assume full responsibility in reviewing and analyzing financial statements as well as sales reports to evaluate performance and implement corrective action
- Develop and implement policies, objectives, and goals with adherence to standards and best practices
- Perform various accounting functions including bookkeeping and auditing
Sako Enterprises – Southern Comfort Limousine, Charlotte, NC
CO-OWNER MAR 2006-FEB 2009
- Rendered exceptional performance in leading the manufacturing of quality limousines
- Monitored and ensured confidentiality in maintaining records
- Handle multiple tasks simultaneously within fast-paced environment
- Coordinated work schedules and assignments for drivers
Southern Home Lending Corporation, Elkin, NC
PRESIDENT JAN 2001-DEC 2008
- Managed full spectrum of mortgage branch office and initiated strategies to meet goals
- Provided strategic leadership in overseeing all aspects of operations including accounting, human resources, and overall management
- Spearheaded staff and operations while ensuring improvement in overall efficiency
- Applied analytical skills in identifying issues and formulating appropriate resolutions
F.F.S. Services, Inc., Elkin, NC
MORTGAGE DEPARTMENT MANAGER NOV 2000-DEC 2001
- Led efforts toward the successful set up and launching of Consumer Loan Department
- Assumed full responsibility in originating, processing, and closing mortgage loans
Piedmont Home Equity, Inc., Winston Salem, NC
OFFICE MANAGER JUL 1999-JUN 2000
- Developed and implemented business strategies to facilitate capitalization on market opportunities within the mortgage industry
- Analyzed market conditions and coordinated advertising programs, including referrals from real estate and financial services industries as well as telemarketing and direct mail campaigns
- Established and cultivated relationships with referral agents, consisting of realtors, financial planners, insurance agents, and homebuilders, along with wholesalers; successfully generated loan origination and closed quality loans
- Efficiently performed a wide range of human resources functions involving recruitment, hiring, and training of loan originators, loan processors, and other personnel
Kingswell Home Mortgage, Wilkesboro, NC
VICE PRESIDENT DEC 1997-JUL 1999
- Oversaw branch office operations and monitored profitability for a mortgage company specializing in prime and sub-prime markets
- Oversaw and maintained compliance with RESPA (Real Estate Settlement Procedures Act), state, and federal laws
ADDITIONAL EXPERIENCE
LOAN OFFICER ~ Central Carolina Bank, Yadkinville, NC Jun 1989-Dec 1997
EDUCATION
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION (In Progress)
Gardner-Webb GOAL Program, Wilkes Community College (Online)
Selected Coursework in FHA and VA Financing / Creative Financing / Mortgage Lending
Capstone Institute, Marietta, GA
Selected Coursework in Principals of Banking and Finance, Accounts I and II, Oral Communications, Leadership Development, and Stress Management
Forsyth Community College, Winston Salem, NC
PROFESSIONAL AFFILIATIONS
Member, Lake Norman Chamber of Commerce
Member, Tri-County Chamber of Commerce
Member, North Carolina Association of Mortgage Professionals
Member, Future Business Leaders of America
Member, National Association of Women Business Owners
AWARDS AND HONORS
2003 National Leadership Award by the Business Advisory Council of the National Republican Congressional Committee
Jaycee of the Year: 2000, 2001, and 2003
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