Alex Wegner Resume
Resume:
Alexander J. Wegner
Williamsville, NY 14221
************@*****.***
Experience: Government Employees Insurance Company 02/2002 - 02/2009 Woodbury, NY
Buffalo, NY
Washington, D.C.
Positions Held:
Business Analyst (GEICO Internet Business Unit)
• Worked throughout the System Development Life Cycle of the web-based service application “InSite” for both internal and external customers
o Analyzed and approved scope of boundaries for project
o Approved project plan
o Created, analyzed and approved View Specifications and User Requirements
o Created mockups to coordinate with View Specifications and User Requirements
o Worked with system developers to implement view specifications and user requirements into a complete information system
o Met weekly with testing teams to discuss critical issues
o Presented monthly report to company executives
Lean Six Sigma Greenbelt (Competitive Advantage Leadership Group)
• Led DMAIC process review to standardize the notification systems for all new business and re-underwriting agents countrywide
o Led 12-member team through all stages of process review
o Compiled each office’s process map into a stream-lined country-wide process map during Measure phase.
o Analyzed and compiled information gathered through Data Collection Plan for Analyze phase
o Oversaw pilot and then country-wide implementation of recommended actions during Improve and Control phases
o Presented all findings to company executives
o Process ROI estimated at $239,000 per year
• Led DMADV process review to automate certificate of financial responsibility delivery to the Department of Motor Vehicle
o Led 20-member team through all stages of process review
o Analyzed and compiled each separate Department of Motor Vehicle’s requirements for VPN access during Analyze Phase
o Created state specific Business Rules for IT programmers during Design Phase Worked with IT programmers during creation and implantation of Design Phase
o Presented all findings to company executives
o Process ROI estimated at $400,000 once all states are implemented
Website Effectiveness Analyst (GEICO Internet Business Unit)
• Performed on-site and remote usability testing for geico.com
o Analyzed data and feedback from usability test subjects
o Approved website content change, ensuring efficiency and accuracy
• Worked with Data Warehouse Architects to have SAS and MicroStrategy reports ran for customer traffic and behavior throughout geico.com
o Analyzed the data in these reports and compiled outcomes and recommendations for department Vice President
• Performed research of all other insurance competitor’s websites
o Created and delivered competitive analysis research documents for company executives
Property and Casualty Supervisor (Licensed Insurance Agent and Underwriter)
• Responsible for overseeing the day to day operations of the 15 agent team
o These responsibilities included monitor distribution, coaching and mentoring of agents and quality control of output
• Provided monthly reports and data analysis to upper management
• Developed and carried out action plans to improve overall performance on the team, improving quality results within three months in the position
• Developed department wide goals for agents and fellow supervisors
• Managed attendance, determined salary increases and addressed disciplinary issues as needed
Opal Financial Group 09/2000 – 07/2001
New York, NY
Position Held:
Corporate Conference Salesperson
• Independently researched and generated a strong and steady client base of high-level individuals within various financial markets such as Public Funds, Hedge funds, Endowments, Foundations and Alternative Investment for sponsorship or exhibition at financial conferences
• Attended and led events during financial conferences
Skills: Microsoft Office
• Access, Excel, FrontPage, Outlook, PowerPoint, SharePoint, Visio, and Word.
Business Intelligence (BI) Tools
• Proficient in MicroStrategy
• Proficient in SQL
• Proficient in PeopleSoft
• Knowledge of SAS
• Knowledge of Omniture SiteCatalyst 13
• Knowledge of Google Analytics
• Knowledge of WebTrends Analytics
Education: State University of New York at Oswego Graduated 05/2000
BS-Business Administration/ Marketing
Professional references available upon request
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