Administrative Assistant Customer Service

Jamie Myles

**** ******* **.

San Jose, CA

408-***-****

SUMMARY OF QUALIFICATIONS: Polished Administrative Professional with established tenure in office support and

management. Proficient in MS Office Suite, Oracle and Salesforce. Self-motivated work style and positive attitude.

Excellent communication skills, both verbal and written. Strong ability to multitask and prioritize tasks to effectively meet

timelines, used to a fast-paced environment.

EMPLOYMENT HISTORY

Imperva- Present

Administrative Assistant

• File and retrieve corporate documents, records, and reports

• Upload new contacts in salesforce database

• Process legal agreements

• New Hire set ups

• Proficient knowledge of Microsoft Outlook, Word, Excel, and Salesforce

• Calendaring

• Fill-in Receptionist

• Maintain office supply inventory and distribute mail

• Assist general manager with basic admin activities

Various Temporary Assignments 2010 2012

Duties include: Office management/ Facilities/ Leasing Consultant/ Office Admin/ Receptionist

Companies include: legal firms, non-profit, software, hi-tech (cloud based customer service)

Silicon Valley Community Foundation 4/10 11/10

Office Services Coordinator

• Managed the Day Porter and all records using Corovan; Responsible for invoicing the subleasers

• Ordered all supplies (kitchen and office) through Costco, Give Something Back, Staples

• Maintained a safe and clean facility

• Coordinated onsite and offsite team events

• Responsible for vendors ( Property Managers, Plant Services, Coffee/tea services, Beverage vendors)

• Act as backup office support for all departments, fill-in Receptionist

• Conference room scheduling; Prepared for meetings ( breaking down tables, bringing in chairs)

• Responsible for office equipment maintenance (etc, Pitney Bowes, printers, faxes), and other projects including:

binder creations, Excel spreadsheets

• Responsible for on-boarding of new employees

• Manage all facilities issues by working with building facilities and staff

• Analyzed department practices/procedures and prepared recommendations to create new systems or revise established

procedures

Fragomen, Del Ray, Berson, & Lowey 2007 2009

Team Support Specialist

• Answered phones, routed calls to appropriate department

• Supported a team of fifteen

• Records management using corovan

• Created various spreadsheets using Excel; Binder and file creation

• Coordinated team events; Responsible for supply orders (kitchen and office)

• Distributed incoming mail, processing overnight deliveries; international shipping

• Maintained a safe and clean facility;

• Corresponded with government officials

Netline 2006 2007

Receptionist/Administrative Assistant

• General administrative duties including: office and kitchen supplies, Internet research projects, Answered and

screened all phone calls,

• Answered customer questions threw company’s website, distributed incoming mail, processed overnight deliveries

and messenger pick-ups

• Managed all the conference rooms and scheduling

• Calendaring for the sales and marketing team

• Responsible for coordinating travel

• Set-up catering for meetings and provide general meeting support

Liveops 2005 2006

Receptionist/ Administrative Assistant

• Maintained multiple calendars for the executive team (back-up support to CEO); Managed all conference rooms

• Answered and routed all incoming calls for the company;

• Responsible for travel arrangements, hotel, and transportation arrangements for new hires

• Worked with the companies travel agency

• Created and maintained excel spreadsheets for various projects; Created binder and packets for the marketing team;

Assisted with prepping for tradeshows; Executed mass mailing projects

• Responsible for catering everyday lunches for the team; Responsible for coordinating monthly Board Meetings

• Maintained a clean facility;

• Planned and executed corporate events and meetings/ onsite and offsite

• Set-up catering for meetings and provide general meeting support

• Analyzed department practices/procedures and prepared recommendations to create new systems or revise established

procedures

EDUCATION: Evergreen Valley College: AA Administration of Justice, Public Speaking Speech Certificate, Business

Courses, Essentials of Managing the Front Desk Seminar

Contact this candidate