Crystal Moretti
* **** **** * East Rochester, NH 03868 603-***-**** * *************@*****.***
Objective
To obtain a position within a fast paced office environment
Office Skill Sets
o Sound organizational and interpersonal skills with a strong customer focus
o Ability to learn things quickly and accurately
o Experience in employee and patient scheduling
o Work independently as well as being a team player
o Ability to problem solve and think logically
Work Experience
o Customer Service Representative: Gowen & Wainwright Agency; Dover, NH 2006 - 07
Quoted and issued new insurance polices.
Provided office administration:
Answered, managed multi-phone line.
Managed payment transactions.
Answered customer inquiries.
Provided payment reminder, managed payment transactions
Qouting and issuing new insurance policies, answering a multi-line phone,
CSR, Dwight Crow Agency, Stratham, NH
Daily contact with customers, transacting payments, insurance quoting, filing, data entry, answering
multi line phone, marketing
06/2001 - 12/2002
Office Manager, Magic Maids, Dover, NH
Responsibilities included interviewing applicants, scheduling, marketing, payroll and general office
work. Marketing and daily contact with potential clients was also a key responsibility.
6/2001 -09/2001 (TEMP POSITION)
Medical Receptionist / Referrals, Core Medical Group, Hampton, NH
Responsibilities included checking clients in/out, scheduling diagnostics, scheduling follow up
appointments and referrals. This was a temp position through an agency.
6/1998-6/2001
Office Manager, Helping Hands, Biddeford, Maine
As Office Manager my duties included Interviewing applicants, hiring and dismissing employees,
scheduling, payroll, quarterly reports, patient reviews done monthly, client intake and discharged.
01/1996-01/1999
CNA, Greenwood Nursing Home and Rehab, Greenwood, MA
My position required daily personal care of patients, charting, and dressing changes
References available upon request