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Claims Manager

Baldwin, New York, 11510, United States
July 23, 2010

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New York licensed Insurance Broker with broad industry experience in Commercial and Personal Lines Coverages. Insurance Liability Claims Manager with experience in the development of claims adjustment processes and high exposure claims litigation management. New York licensed Independent Casualty Adjuster.

Personal strengths include excellent communication skills and effective staff management. Can implement effective interdepartmental relationships with Operations, Underwriting, Legal and external Insurance Brokers to advance company goals.


• Insurance Broker with Commercial Lines coverage specialization.

• Five years of Claims Management experience in the development and implementation of claims procedures in the adjustment of Commercial Auto, Personal Injury Protection and Claims Litigation Management.


03/06 to Present

Insurance Broker and Independent Casualty Adjuster

LRV Associates, Baldwin, NY

Consultant for all types insurance risk exposures and securing of commercial and personal lines insurance coverage for various clients in New York.

Independent Casualty Adjuster conducting all types of risk investigations in New York City and Nassau County for insurance carriers, self-insurers and TPAs’.

10/01 to 02/06

Commercial Auto Liability Claims Manager

Hereford Insurance Company, Long Island City, NY,

Conceptualized and implemented all claims departmental procedures for Hereford Insurance Company as a startup company.

Managerial responsibilities included the staffing, setup of daily procedures and claims adjustment processes for mail intake, First Report, No-Fault, Property Damage, Bodily Injury and Claims Litigation Units.

Directly responsible for implementation of the company’s Best Practice claims adjusting, loss reserving, loss trends reporting and department productivity. Instrumental in the implementation of the company’s computerized Claims Management System.

08/92 to 09/01

Independent Insurance Broker & Casualty Adjuster

LRV Associates, Baldwin, NY

Provided insurance brokered services to various clients seeking auto and commercial insurance. Independent Claims Adjuster provided in-house casualty claims adjustments services for TPA, Zurich-REM, in the settlement and mediation of litigated casualty claims files. Contracted with Allstate Adjusters in settlement of high exposure casualty and property claims files; claims management system integration resulting from the corporate mergers of CNA and Continental Insurance Company. Provided claims services to CNA Insurance as a CAT team member due to the 1996 Mid-Atlantic winter storms.

06/89 to 07/92

Senior Claims Representative and Account Executive

Seneca Insurance Company, New York, NY

Adjusted multi-state commercial insurance claims files in litigation to conclusion. Represented company and advised insurance brokers on company products and underwriting procedures. Expanded company insurance agent associates and increased commercial insurance coverage sales.

05/86 to 06/89

Senior Claims Representative

Aetna Life & Casualty Commercial Claims, New York, NY

Managed assigned commercial claims files in litigation related to Construction, Labor Law Workers’ Compensation 1B Coverage; Professional Liability, Completed Operations, and Product Liability exposures. Performed and assigned field investigations and managed claims litigation on all assigned files.

02/84 to 05/86

Claims Representative

Nationwide Insurance Company, New York, NY

Adjusted and investigated first and third party commercial property and casualty claims and first party personal lines claim files.

06/81 to 02/84

Multi-Line Claims Adjuster

Allstate Insurance Company, Elmhurst, NY

Multi-Line Claims Adjuster

Responsible for adjustment of first and third party private passenger auto, no-fault and homeowner claims.


Fordham University, BA Communications

New York State Licensed Insurance Broker, Independent Casualty Adjuster

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