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Customer Service Administrative Assistant

Location:
Frisco, TX, 75208
Posted:
December 20, 2011

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Resume:

**** **** **. ******, ** *****

214-***-**** ****************@****.***

MARIBEL MARTINEZ

OBJECTIVE - To obtain a position where I can continue using my expertise skills while expanding on them in the business or medical fields.

EMPLOYMENT

06-2005/11-2010 S. Hampton Community Hospital Dallas, TX

Administrative Assistant

Assist CEO, schedule meetings, conference calls

Make travel arrangements, Expense reports, variance reports

Responsible for Employee of the month ceremony

Covered for PBX Operator, all incoming calls

Assist physician with medical translations

Patient Advocate

Handling of mail correspondence, fax, copy and file

Collections, receiving payments and made calls to put patients on payment plans

11-2003/08-2004 Monitronics International Int. Security Systems Dallas, TX

Emergency Dispatcher

Assist customers, law enforcements and fire officials

Call Center - Handle inbound/outbound calls

Data Entry/updated account information

11-1999/01-2002 Performance Printing Co. Dallas, TX

Office Manager

Hire new employees

Office Inventory

Schedule Meetings

Assist Customer Service Representatives with assignments

EDUCATION

L.G. Pinkston High School Dallas, TX 09-1991/06-1995

Court Reporting Institute Dallas, TX 08-1995/08-1996

LANGUAGES

Fluent in Spanish

SKILLS

Type 35-40 WPM Microsoft Word Microsoft Outlook Switch board 1-20 lines

10 Key by touch Microsoft Excel Internet 2 way radios

REFERENCES

Upon Request



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