Professional Resume

SUMMARY OF QUALIFICATIONS

Diligent, energetic and responsive SENIOR IT PROJECT / BUSINESS DEVELOPMENT MANAGER with a proven record of success. Innovative and persistent problem solver who thrives on challenges, excels under pressure and gets the job done. Bright, loyal and resourceful team builder who possesses outstanding interpersonal and communication skills. Hands-on / demanding leader and coach, organized and thorough planner, and effective negotiator dealing easily across all levels of the organization. Accustomed to a fast pace and multiple projects, fulfills priorities and balances competing agendas while consistently delivering high quality systems within time and budget constraints with full customer satisfaction.

Areas of Expertise

ERP Systems Implementation & Support including business requirements definition, chart of accounts design, system configuration, conversion of legacy systems, design of interfaces, systems integration and user acceptance testing, development of reporting packages, documentation, end-user training, security, production migration, and post production support.

Project Management from inception through project completion including requirements analysis and project plan development, scheduling and resource management, budget management, managing deadlines, talent evaluation and team building, project implementation and daily supervision, client feedback and managing expectations, performance analysis, issue resolution, and senior management reporting

Customer Account Management including opportunity identification from existing customers, educating and entertaining clients, developing and delivering sales and technical presentations, client retention programs, communication management, crisis management, ad-hoc issue resolution; liaison with, reporting to and presenting to client executives.

Practice Management including business plan development, presale and sales management, hiring and development of consultants, and development of business partner alliances.

Contract/Proposal Management including opportunity identification from new customers, evaluation of RFP/RFI, risk/opportunity analysis, pricing, writing and submitting contracts/proposals, talent evaluation and technical team building, gap analysis and solution development, and contract negotiations with clients & business alliance partners.

Marketing Management including writing collateral sales materials, coordinating email advertising campaigns, developing presentations for trade shows, building alliances with national and regional user groups; and implementing & managing internal Customer Relationship Management (CRM) system for maintaining lead lists, client contact information, customer interactions, campaign management, data mining, sales opportunities, and closing sales.

BUSINESS EXPERIENCE

1987 Privately held boutique IT consulting company in business for over 25 years specializing in ERP to system implementation, chart of accounts design, web application development, technology selection,

Present user training, and implementing reporting solutions. Staff size of 45 employees.

Vice President & Practice Manager - 1996 to Present.

Currently manage the Oracle eBusiness Suite and PeopleSoft Enterprise ERP consulting practices. Responsibilities include managing client accounts, providing functional and technical consulting services, and development of new consulting business. Work with Sales force to respond to RFIs and RFPs, create client proposals, negotiate contracts, and coordinate marketing activities. Also responsible for implementing and supporting internal CRM system for managing customer contacts. Manage project budgets between $250,000 and $1 million with a staff of 10-12 consultants. Report to President of company.

* Increased consulting revenue by 100% over past three years to $1.5 million.

* Prestigious International Management Consulting Company - managed conversion of

multi-currency legacy General Ledger system to Oracle Financials. This project required a high-level of coordination between the client’s Finance Department and the ERP project team. Interfaced heavily with the PWC project team (now IBM Global Services). Result: achieved smooth transition for over 100 worldwide offices over an 18 month period.

* Biomedical Device Manufacturer - managed all phases of a $500,000 ERP project including

coordination of activities with the internal and external (Deloitte Consulting) resources covering

Finance, Distribution, Marketing, and Manufacturing. Result: project completed within agreed

time constraints; able to minimize business disruption; generated additional $750,000 in consulting

business.

* Biotech Start-up Company - developed roadmap to help guide company through planned

technological expansion. Managed client’s ERP software selection project to meet current and

future needs of Finance, Distribution, Quality, R&D and Manufacturing. Result: company

accepted recommendations; $150,000 project completed on schedule and within budget.

* Biomedical Device Manufacturer - managed implementation of new ERP system

(QAD MFG/PRO Financials). Responsibilities included conversion to French chart of accounts,

data conversion, development of custom screens and reports, user acceptance testing, training,

system documentation, and post-production support. Result: $300,000 project completed within

strict 3 month timeline and under budget.

* Leading Provider of Supply, Information and Care Management Products & Services – managed

projects to redesign chart of accounts for Lawson ERP system, perform data conversion, redesign

financial reports and implement Purchase Order and self-service Requisitions systems.

Result: achieved accurately & timely financial reporting; strengthened internal controls around

procurement & matching process.

* Internet Travel Company – managed project to select and implement a Planning & Budgeting

system to allow client to develop sophisticated forecasting models. Result: project successfully

completed; company able to efficiently manage business growth.

* Prominent Advertising Agency - managed $500,000 project to upgrade the client’s Financials,

Human Resources, and Payroll systems for Y2K compliance. Also managed project to convert the legacy Human Resources system to PeopleSoft Enterprise system. Result: both projects completed on time and within projected budgets.

* Major International Bank - managed $1 million project to upgrade the client’s Financial systems

for Y2K compliance. Responsibilities included providing critical updates to the Executive Management team, and managing all consulting and client resources on the project team. Result: system successfully upgraded over a holiday weekend; avoided all business disruption; project completed on time and within project budget.

Senior Consultant - 1991 to 1995.

* Multi-National Tire Manufacturer - developed multi-currency reports to consolidate their North

American operations and to analyze the profitability of their products.

* Major Oil Company - developed reporting systems to help the client more effectively manage

their outstanding customer receivable balances.

Consultant - 1987 to 1990.

* Carbon Metal Manufacturing Company - implemented new General Ledger and Accounts

payables systems.

* Large Manufacturer of Consumer Products - developed reports to analyze the client’s aged

vendor payables balances and to strengthen their internal matching controls.

1985 Systems Analyst, JBS ASSOCIATES, RINGWOOD, NJ.

to

1987 Responsible for programming and customer support of Point-of-Sale terminals for this check

guarantee company.

EDUCATION

M.B.A., Management Information Systems, State University Of New York at Binghamton, 1985

B.S., Accounting, State University Of New York at Binghamton, 1983.

CERTIFICATIONS

Oracle: eBusiness Suite Essentials & Financials Implementation Champion.

AREAS OF EXPERTISE

Oracle E-Business Suite (EBS): Financials, Distribution, Manufacturing, Human Resources

Lawson Enterprise Systems: Financials, Distribution

QAD MFG/PRO ERP Systems: Financials

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