Customer Service Medical Assistant

Emily Rivera

*** ******* **************@*****.***

Houston ,Tx 77076 Cell: 713-***-****

Objective

Objective I’m searching a career that will give me an opportunity for growth in the health

care/medical administrative or back office profession. I’m a team player that is dependable,

detail oriented, with great communication skills.

Skills

Administration skills: Telephone skills, appointment Setting/scheduling, insurance

verification, Record keeping, experience with Microsoft word, MS Excel, MS PowerPoint,

knowledge with medical terminology, data entry (44 WPM), and experience with adl. , office

administration and accounting

Clinical skills: Urinalysis (gross), vital signs (manual and electronically), EKG,

venipuncture ( vacutainer, butterfly, syringe) injection (id, sq, im), phlebotomy experience,

experience with minor surgical procedures

Experience

Dr. Paula Springer , july 2011

12300 dundee cypress tx Medical Assistant Extern

Answered phones and scheduled appointments, made appointment reminders, verified

insurance,Filed charts and interviewed patient on medical history, took vitals, checking in

and out patient,Took shots/injections, drew blood/phlebotomy, updated data in computer

system, maintained rooms

June Goodall D.D.S , 08-08 to 01-09

11111 katy frwy houston tx Receptionist

Managed the front office, answer multi-line phone, schedule appointments, verifying

insurance, accounts receivable, reminder calls for appointments and payments check

patients in and out, other office procedures,Great customer service, used company system,

Factory 2 U, 10-06 to 1-07

north frwy houston tx 3rd Key Holder

Floor plan marketing strategies management, open and closing the store, customer

service, overseeing workers, inventory reports, training, scheduling assistance, closing

paper work reports

Dr Ware MD , 05-06 to 09-06

w. 23rd st 05-06 to 09-06 Receptionist

Appointment scheduling, insurance verification, doctor referrals information gathering,

and filing, patient assistance, phone screening, rooming patients

June Goodall DDS , 09-99 to 04-01

11111 katy frwy houston tx Sterilization Tech

Break-down rooms and set up for pt, clean instruments, compiled with OSHA regulation,

stocking of each room, ordering of products, making model of teeth

Education

Fortis medical assistant program

Graduated aug. 2011

GPA: 4.0

CPR certified

Marque Learning Center: high school diploma

houston tx

graduated feb. 2010

Contact this candidate