MOTASHA R. WILLIAMS
ORLANDO, FL 32822
CELL: 407-***-****
EMAIL: *******************@***.***
Objective
To obtain a challenging position that will utilize the skills which I have mastered for the benefit of the organization, while providing opportunity for growth.
Employment
Lender Administrator I & II 2002 – Present
Allied Solutions, Maitland, FL
*Contact person for numerous clients concerning billing and current
data
*Responsible for completing and sending weekly status reports to
clients
*Data input and processing of all system reports for assigned lenders
*Phone contact with clients handling any and all concerns and issues
*Identify and troubleshoot possible client problems before they arise
*Responsible for working numerous insurance status reports monthly
Court Specialist I & II – Traffic & Misdemeanor Division 2001 – 2002
Broward County Clerk of the Courts, Ft. Lauderdale, FL
*Customer Service, Cashier, phone service, filing and organization
*Responsible for processiong of payment for traffic fines and court
hearings, both by mail and face-to-face
*Training of other specialists
Administrative Specialist 1996 – 2001
The Kreke Corporation, St. Thomas U.S.V.I.
*Assistant to Insurance Agents
*Data entry, phone service, other clerical duties
*Customer service, face-to-face and via phone regarding billing
inquiries
*Help bookkeeper with collection with insurance premium, type and
mail monthly invoices
Administrative Assistant 1995 – 1996
Jones Business College, Jacksonville, FL
*Flexible position with numerous special projects
*General office duties including file maintenance and data entry
*Provided valuable service to students with inquiries and concerns
Skills
Extensive business administration background
All aspects of office workflow and management, including training
Microsoft Word
Microsoft Excel, PowerPoint (Beginning)
Database Management
Client management and billing software
Cash handling (includes preparing daily bank deposit)
Type between 60-80 words per minute
Data Entry – over 10,000 ksph
Education
Stenotype Institute 2006 – Present
University of Phoenix Online 2004 – 2005
Business Administration
GPA of 3.55
Jones Business College 1995-1996
Accounting\Business Administration
GPA of 3.0
South Broward High School 1989-1991
Hollywood, FL
References available upon request