Seeking to gain employment working with your company. Highly motivate

N**** Gemini Circle Sonja M. Johnson 920-***-****

Fond du Lac, WI 54937 ***********@****.***

Objective

Seeking to gain employment working with your company. Highly motivated, result-oriented professional skilled in management, administrative, and customer service skills. Team-oriented, and flexible with the ability to deal with diverse groups.

Skills

 Skilled in Microsoft 2000, Windows XP Professional, Windows 95/98 Word 97/2000, Access, PowerPoint, Excel, Corel

 Knowledge of Total Quality Management and Customer Relations

 Courses in Networking and Communications

 Family Law and Accounting I

 Skilled in Lotus 123, Word Perfect, Dbase, Commercial and

Traditional Art

Food Service Manager

 Managed Staff between 5 to 25 people. Investigated and resolved complaints regarding food quality, service, or accommodations. Scheduled and received food and beverage deliveries,

checking delivery contents in order to verify product quality and quantity.

 Monitored food preparation methods, portion sizes, and garnishing and presentation of food in order to ensure that food is prepared and presented in an acceptable manner.

 Monitored budgets and payroll records, and review financial transactions in order to ensure that expenditures are authorized and budgeted.

 Scheduled staff hours and assigned duties. Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.

 Established standards for personnel performance and customer service

 A/P, A/R, General Ledger, Inventory, Ordered Inventory, Counting Money, Bank Runs.

Clerical/Administrative

 Collected, counted, and disbursed money, do basic bookkeeping and completed banking transactions.

 Communicated with customers, employees, and other individuals to answer questions, disseminated or explained information, took orders and addressed complaints.

 Answered telephones, directed calls and take messages.

 Compiled, coped, sorted, and filed records of office activities, business transactions, and other activities.

 Completed and mailed bills, contracts, policies, invoices, or checks.

 Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and personal computers.

 Computed, recorded, and proofread data and other information, such as records or reports.

 Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer.

 Opened, sorted and routed incoming mail, answer correspondence, and prepared outgoing mail.

Industrial Work/Crew Leader

 Worked in the Infusion Department / supervised employees

 Built boats / molds and worked with fiberglass

 Bill of Material.

 Reviewed work orders and inventory for Infusion department.

 Verified attendance, hours worked, and pay adjustments, and posted information onto designated records.

 Provided information to employees on training and working with fiberglass

 Used forklift, standup forklifts, table saws, grinders, etc.

Experience

Taco Bell Assistant Manager 1986- 1996 Clearwater, FL

Long John Silver Assistant Manager 1996-1999 New Port Richey, FL

Broeske Inc. Marketing Consultant 1999-2005 Holiday, FL

Intrepid Power Boats Crew Leader/Bill of Material 2006-2008 Largo,FL

Education

Associate of Science Degree in Business Management and Computer Science 1998 Webster College Holiday, FL

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