SHALANDA LUCAS

dpugod@r.postjobfree.com

Professional and detailed-oriented team player. Motivated and highly trainable. Looking for opportunity to develop accounting skills and enhance passion of working with numbers.

CORE PROFESSIONAL STRENGTHS

1. Bookkeeping 4. Auditing

2. Financial reporting 5. Accounts payable

3. Payroll 6. Profit & loss

EDUCATION

University of Phoenix Phoenix, AZ MBA, Accounting

Graduation: 2009

Virginia Union University Richmond, VA Business Administration

PROFESSIONAL EXPERIENCE

Operations Manager RaceTrac Petroleum, Snellville, GA 2004 – 2007

Planned and directed day-to-day activities of a multi-million dollar, fast paced retail store to develop new business. Controlled financial affairs of location by inputting and verifying financial documents. Performed and audited inventory. Recorded daily sales and reconciled variances. Verified all invoices and entered into inventory. Computed weekly profits and losses. Processed weekly payroll for all store personnel.

• Led the aggressive turnaround of two subpar stores increasing sales and obtained the highest profit margins in select categories. Sales increases exceeded 100% in specified categories based on year-on-year comparisons.

• Maintained the best customer satisfaction scores in the area based on “mystery shops”.

• Supervised staff of no less than 13 while training new hire managers, providing feedback to upper management on the success of the training program and ideas for improvements.

Co-Manager RaceTrac Petroleum, Alpharetta, GA 2003-2004

Assisted store manager with managing day-to-day operations of retail store. Enforced company policies and procedures. Trained assistant managers and associates. Led and motivated team.

• Worked with manager to increase sales in store and decrease losses and expenses.

• Created an organizational system for store merchandise, decreasing order times.

• Earned fast promotion to store manager.

Night Manager RaceTrac Petroleum, Duluth, GA 2003-2003

Prepared financial documents for end-of-day transactions. Trained night managers. Organized and cleaned store.

• Promoted to assistant manager in 6 months.

Collections Specialist SunTrust Bank, Richmond, VA 2001-2002

Negotiated arrangements on delinquent accounts, persuading customers to pay. Interpreted and provided account information per customer requests. Maintained confidentiality.

• Awarded certificate for obtaining top phone pay sales.

• Awarded for being a “stellar performer” within a group of peers.

Accounting Clerk Great Coastal Express, Chester, VA 2000-2001

Assisted in accounts payable and receivable departments. Received, matched, and posted payments. Entered purchase orders using AS400 and Excel. Prepared month-end reconciliations. Collected on past due accounts. Contacted vendors. Maintained filing system. Data entry. All other tasks as assigned.

Administrative Assistant Temp Services, VA 1999-2000

Performed clerical duties; composed Word, Excel, and PowerPoint documents, mailing (Pittney Bowes and distribution), printed reports, data entry, filed, faxed, created job files, researched delinquent accounts, analyzed credit accounts, issued and released credit holds, collections, month end accounts payable and receivable, receptionist, multi-line phone operator. All other administrative duties as assigned.

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