Expert Administrative
Resume:
Jamie Crenshaw
San Antonio, TX 78250
Mobile Phone: 210-***-****
E-mail: *************@*******.***
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OBJECTIVE
To obtain a position where my current skills can be utilized and my education can be expanded.
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WORK EXPERIENCE
The Northwestern Mutual Life Insurance Company San Antonio, TX
Assistant to the Director of Operations
March 2009 to Present
I directly assist the Director of Operations and help to ensure the first year representatives and interns are taking the proper steps to becoming successful in the industry. I also assist the Director to oversee the operations of the office. Some of the duties in this role were as follows:
Being a liaison between interns and first year representatives and the director of operations.
Maintaining logs and calendars.
Monitoring and stocking marketing materials for insurance and investment related materials
Directing phone calls and clients to appropriate personnel.
Pre-checking insurance applications, conversions and policy changes for completeness and accuracy.
Arranging medical, paramedical and any exams necessary for underwriting.
Communicating with home office and underwriting as needed to supply or attain policy information.
Implementing new employees in the company system.
Maintaining and ensuring the confidentiality of client and office personnel information.
Planning and coordinating training luncheons.
Assisting personnel in trouble shooting of hardware and software.
Scheduling and greeting clients and interviewees, answering telephones, maintaining and purchasing supplies, data entry, memo writing and assigned projects.
Distributing of representative and intern commissions.
Home San Antonio, TX
At-Home-Mother
January 2008 – March 2009
After Clear Connect went bankrupt I stayed home with my daughter until she was able to begin school.
Clear Connect San Antonio, TX
Executive Assistant
July 2005 – January 2008
I directly assisted the Managing Members of Clear Connect from the very beginning of this company to create and run a multi-million dollar business that currently has three locations in two separate markets and will be opening at least three more by year’s end.
My duties on this project varied considerably in the beginning stages but narrowed towards the end. Some of my duties towards the end of this project include but are not limited to the following:
Coordinate and facilitate meetings.
Assisting our Corporate Human Resources department to carry out their duties on-site.
Coding and paying all invoices, reimbursements, and payroll.
Creating all company policies and documents to support them; such as the Employee Handbook, Letterhead, Absentee Request, Reimbursement Forms, etc.
Processing and routing monthly owners billing.
Getting bids to find a payroll company, printing company, accountant, etc. that will best suite the needs of the company.
Enrolling all personnel into our Insurance Program.
Assist in the hiring and firing process.
Completing expense reports for all personnel.
Administering pre-employment and random drug test via Intercept® oral fluid drug test.
Insuring that all paperwork and files are up to date and match those that are scanned into the computer filing system as well as the corporate files.
Ordering supplies, uniforms, etc. for all personnel.
Coordinate travel plans for all office personnel.
Creating databases and keeping them up to date.
Control Petty Cash account for all employees.
REOC Partners, Ltd./The Dominion Homeowners Association, Inc. San Antonio, TX
Operations Assistant/ Architectural Control Committee Secretary
August 2002 – July 2005
I assisted the director of operations and other members in making sure all of the association's needs are met on a daily basis. This includes attending the weekly meetings of the Architectural Control Committee, doing all paperwork prior to the meeting, contacting members to attend the meetings, collecting data from residents to have their houses built or changed, presenting submittals on behalf of the residents to the committee, taking minutes at the meeting, contacting the residents with the results and going over the needed changes with them. I also am involved with the title companies whenever a resident buys or sells a property in our development to insure the process goes smoothly and that all needed paperwork is submitted. My job also includes checking newly finished homes for compliance with association covenants and grant a certificate of occupancy, installing transmitters, doing and keeping up with paperwork, writing and mailing letters, distributing incoming mail, creating and keeping databases up to date, help in the creation and mailing of newsletters, keeping up to date information on homeowners and renters, helping residents to understand policies and procedures, take payments, check and order supplies, and other general office duties.
Crenshaw Accessories San Antonio, TX
Managing Member
January 2002 -January 2003
Bookkeeping, tax information, invoices, inventory, shipping and receiving, stock, creating and doing company paperwork, customer assistance, and sales. Keeping track of competitors sales, prices, and products.
Olmos Park Cosmetic & Family Dentistry San Antonio, TX
Receptionist
September 2001 – January 2002
Scheduling appointments and coordinating delivery and pick-up of all lab cases. Filing, reconciling, and verifying insurance claims. Patient relations. Daily financial activity reports, posting payments, daily billing, accepting deliveries, as well as general office duties. Running and mailing monthly statements and recall list. Writing and editing treatment plans and patient charts, Sterilizing rooms, lab, and instruments. Sometimes assisting the dentist during appointments and in-office bleaching. “Pouring-up” models and making bleaching trays. Helping patients understand their treatment plans, insurance, finances, and finance options.
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EDUCATION
Lamar University Beaumont, TX
Major: Process Operations
GPA: 3.82
Associate Degree
December 1999
Nederland High School Nederland, TX
Advanced Academics
GPA: 3.86
Diploma
May 1997
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SKILLS
Microsoft Word Perfect Microsoft Excel
Microsoft Works Microsoft Outlook
Microsoft Powerpoint Microsoft Access
Windows Promise 97
Internet Alpha-numeric data entry
Computer Inventory Travel Arrangements
Making Blue-Prints Quickbooks Premier 2006
General Office Duties & Machines Meeting & Event Coordination
Switchboard Typing
Event Planning Payroll
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PROFESSIONAL MEMBERSHIPS / AFFILIATIONS
Architectural Control Committee
Salvation Army
Meals on Wheels
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REFERENCES
Reference Name Phone Email Type
Jason “Rex” Gross 210-***-**** ************@*****.*** Professional
Julie Macaluso 210-***-**** *************@*********.*** Professional
Dana Daniels 210-***-**** ****.*******@****.*** Professional
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ADDITIONAL INFORMATION
DEAN'S LIST: Every semester
WHO'S WHO AMONG AMERICAN HIGH SCHOOL STUDENTS: 4 consecutive years
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