BRIAN A. NELSON

***** *****. ******

Zimmerman, MN 55398

OBJECTIVE

To obtain a Management position in a team oriented environment requiring strong leadership skills to increase efficiency and profitability of the company

HIGHLIGHTS

• Twenty eight years of management experience in full service hotels

• Associate of Arts Degree in Law Enforcement

• Manager of the Year for Radisson Metrodome

• Excellent communication and interpersonal skills

• ExecutiveTraining Program through Radisson Hotels International

• Manager Of the Year, Sheraton Bloomington

• Strong belief in a positive work environment

SKILLS&EXPERIENCE

• Improved overall efficiency of hotel operation

• Completed training and effectively operate Galaxy operating system

• Identified departments within hotel not operating as efficiently as needed: worked with staff at all levels from line staff through Executive Committee to increase profitability and guest satisfaction

• As Front Office Manager reviewed and redesigned labor budget for department resulting in reduction of guest complaints and lower turnover

• Successfully revised guest parking system which improved efficiency and reduced costs

• Instrumental in establishing cost controls in all operational areas

• Assisted the operation with on call responsibilities for major problems

• Direct responsibilities for all areas of the Rooms Division (Radisson)

• Increased Associate Survey score to 97 for Supervisor Effectiveness .

• Best In Class for corporation - 2010

• Cleanliness score of 98 for most recent LRA Inspection (2010)

• Ongoing implementation of change to reduce costs in housekeeping

WORK HISTORY

2011 to Present Director of Housekeeping, DoubleTree by Hilton, Minneapolis South (formerly Sheraton Bloomington.)

2008 – 2011 Director of Housekeeping, Sheraton Bloomington (Starwood Hotels and Resorts)

2004 – 2008 Director of Security/Night Manager Sheraton Bloomington Hotel, Minneapolis South

1997 - 2004 Assistant Hotel Manager, - Radisson Hotel South & Plaza Towers, Bloomington MN

Previously – Radisson Hotel Metrodome, Mpls. MN & Radisson St. Paul Hotel

EDUCATION

MBCA Basic Police Course, Alexandria, MN

Alexandria Technical College, A.A. Degree, Law Enforcement

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