Customer Service Supervisor

**** *** ******* *****. • GARLAND, TX *****

PHONE 214-***-**** • E-MAIL: ********.*******@*****.***

DANIELLE J PELLETT

Danielle J Pellett has a strong history of being both meticulous and detail-oriented, with extensive experience with various analytical techniques and chemical instrumentation.

EDUCATION

1995-1999 Elsik High School Houston, TX

Member of Air Force Junior ROTC, reached rank of Cadet Lt. Col.

1999-2000 Texas A&M University College Station, TX

Member of the Corps of Cadets, Squadron 8

2003-2011 University of North Texas Denton, TX

B.S. in Sociology; Criminal Justice Minor; Certified in Criminalistics

B.S. in Chemistry; Biology Minor; Forensic Science Certification

Member of Alpha Chi Sigma, a professional chemistry fraternity

PREVIOUS EMPLOYMENT

1998-1999 Alief ISD – Summer Help Houston, TX

Supervisor: Joseph Schuster 281-***-**** x3303

Duties consisted of pulling orders, shipping, receiving, delivery, and inventory within both the warehouse and textbook area.

2000-2001 Randalls – Checker/Cashier Houston, TX

Supervisor: Michael Toomey 713-***-****

Conducted cashier duties during peak weekday hours.

2002-2004 Barnes & Noble - Bookseller Plano, TX

Supervisor: Dana Gesford 972-***-****

Performed various duties including cashiering, customer service, merchandising, music department duties, and shipping/receiving.

2004-2006 LaQuinta – Front Desk Clerk Dallas, TX

Supervisor: Alexandra Cotton 940-***-****

Duties consisted of performing Guest Relations, Hotel Management, and Night Audit Operations.

2006-2010 UNT – CJUS Crime Lab Denton, TX

Supervisor: Ed Hueske 940-***-****

Managed Crime Lab, Acting TA for Criminalistics Classes

AWARDS RECEIVED

Air Force JROTC – Air Force Reserves Officer Association Medal (1998)

Corps of Cadets – Outstanding Flight Award (1999)

2nd Place: CSI Competition, UT Arlington (2009)

1st Place: CSI Competition, UT Arlington (2010)

ANALYTICAL TECHNIQUES USED

Spectroscopic: Fluorescence and Absorptive including: Infrared, ATR-IR, UV/Vis, Raman, Nuclear Magnetic Resonance (both 1H and 13C)

Atomic Absorption (Flame), Atomic Emission, and Atomic Fluorescence

Chromatography: Gas, Inductively Coupled Plasma, Capillary Electrophoresis, and High Performance Liquid

Mass Spectroscopy: Quadrupole, Ion Trap, PMT, and Time of Flight (Coupled with GC, ICP, CE, and HPLC) Ion sources used: Electron Impact, Electrospray Ionization, Plasma Desorption, and MALDI.

Voltammetry, Poteniometry, Conductometry, Thin-Layer Chromatography, Density Gradient Tubes, and Particle Size Determination

Presumptive and Confirmatory tests for Human Biological Material (Hemastix, LMG, and Acid Phosphatase Tests)

DNA Extraction (Phenol Chloroform, Differential Organic, Chelex, and FTA Paper), DNA Quantification, STR analysis by PCR, and Capillary Gel Electrophoresis

INSTRUMENTS USED

Perkin Elmer Spectrum One FTIR Spectrometer

Varian ICP-MS 820-MS, including Up-213 Laser Ablation for vaporization

Hewlett Packard 8453 UV-Vis Spectrophotometer

Perkin Elmer Instrument Analyst 300, (Atomic Absorption Spectrometer) Thermo Electron Orion 013005A Electrode

Potentiostat/Galvanostat Model 273 (EGG Princeton Applied Research)

-(Have once built my own electrode for voltammetry with graphite powder, copper wire, silicon oil, and a glass tube)

Thermo Finnigan GC Trace Ultra 2000 with Thermo Finnigan Trace DSQ

Thermo Spectra Sys. SCM1000 w/Thermo ODS Hypersil (Reverse TLC)

Thermo Focus GC (Split column) with Thermo Polaris Q (MS)

Thermo Finnigan LCQ Deca XP Plus (HPLC with electrospray)

Jobin-Yvon T64000 Raman Spectrophotometer

Varian Cary Eclipse Fluorescence Spectrophotomer

ABAcard® HemaTrace® and ABAcard® p30

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